Three Lines of Defence

In this episode of the Three Lines of Defence Podcast, Zane Pritchard, APAC Head of Compliance and Operational Risk Control at UBS joins us to talk about his career in the banking & finance industry and his vast experience in working in the three lines of defence.Zane has worked for almost 19 years at UBS. He has held a variety of different roles through the years in legal and compliance such as Russian Head of Compliance, Head of Legal and Compliance, and APAC Head of Business Risk for Wealth Management. He started his current role in UBS in March 2019.In this episode:Zane shares about his early life and where he grew up.The reason he decided to develop a career in banking and financial services and the three lines of defence.How mentors have helped develop his career and leadership style.Significant turning point in his career that brought him to where he is today.Best lessons that he has picked up throughout his career.Key attributes of an effective leader.Characteristics he looks for when hiring for leadership roles.Challenges he experienced in covering a region like Asia.Advice he would give to a younger version of himself.Key attributes for people who work in compliance.The impact of technology on compliance.The role of compliance in defining the risk culture of a company.His thoughts on job mobility and how it advances the career of an individual.Managing the level of stress in his leadership roles.Zane’s passions outside of work.Links:Zane Pritchard LinkedIn

In this episode of the Three Lines of Defence Podcast, Jillian Haggerty joins us today to talk about her journey in the risk and compliance industry, leadership, mentoring and her thoughts on what the industry needs today and in the future.Jillian started her career in the insurance industry before she found her way into the world of risk and compliance. It was in 2004 that Jillian joined Challenger Limited as the Head of Compliance - Funds Management. After this, she became the Group Head of all Operation Risk and Compliance before holding her current position as General Manager Governance and Oversight.In this episode:Jillian shares about her early life and where she grew up.The reason she chose to work in the banking and financial sector, specifically developing a career within compliance and risk.Mentors that helped develop her careerSignificant turning point in her career.Key attributes of an effective leader.Things she looks for when hiring team members.How firms are presently dealing with regulatory changes and its impact on the financial services businesses post the Banking Royal Commission.Lessons Australian financial institutions can learn from what has happened overseas.What compliance professionals need now and in the future, given the change in the Australian market from a regulatory point of view.Developing good risk and compliance professionals.Jillian’s views on diversified teams.Managing stress in her leadership roles.Her passions outside work.Links:Jillian Haggerty LinkedIn

In this episode of the Three Lines of Defence Podcast, Natalie Berney the Head of Behaviour Risk at Macquarie Bank joins us to talk about her experience in the industry, her diverse career background, and how she ended up working in the risk sector.In this episode we discuss:Natalie shares about her early life and where she grew up.The story of how she ended up working in the banking and financial sector and how she developed her career in risk management.Key mentors throughout her career and the impact they had in her leadership style.Fundamental turning point in her career that helped get to where she is today.Key attributes of an effective leader.Personality traits she looks for when hiring people.Advice that she would give to a younger version of herself.Significant lessons from health and safety in managing conduct risk and embedding an effective risk culture in banking, finance and superannuation businesses.Her views on the difference between culture and conduct.The status on how the broader banking financial services sector is going globally at getting conduct risk right.Fundamental aspects of getting conduct risk right within a large financial institution.Managing work pressure and stress.Her passions outside work.Links:Natalie Berney LinkedIn

James Walker, Managing Director of Compliance and Regulatory Affairs at Credit Suisse joins us in this episode of the Three Lines of Defence Podcast to talk about his career journey, his views on leadership, mentoring, diversity in teams, conduct risk and so much more.James started his banking and finance career at the Australian Stock Exchange working as a Market Surveillance Analyst. It was in 2003 when he started working in the world of compliance under Deutsche Bank. James then worked for 13 years in Citi, holding various roles including Head of Compliance for Australia and New Zealand. In 2017, James joined Credit Suisse as Head of Compliance and Regulatory Affairs for Australia and was later moved to Hong Kong to take on his current role in the company.In this episode we discuss:The story of James’ early life.What made him decide to pursue a career in compliance and work in the banking and finance sector.Key mentors in his career that have helped develop his leadership style.How people from the ASX have gone to very senior levels in leadership within compliance.Turning points in his career that led him to where he is today.His favourite work location.The most challenging component in his career.Key attributes of an effective leader.Things he looks for in hiring people.One piece of advice he would give to a younger version of himself.In looking at the 3 lines of defence, how does the 2nd line strike a right balance in your point of view.The big component of advisory roles in compliance is the delivery of trying to influence the business as to why something needs to happen rather than being a “no” person.The importance of diversity in building a team.The changes that conduct risk has gone through and the future of where it’s going.Status of firms around conduct risk.Tips in managing work pressures and stress.Including exercise in your routine to release stress.James’ other passions outside work.

In this episode of the Three Lines of Defence Podcast, I'm interviewing Jun Claravall, Founder of Global Financial Crimes - Learning Technologies. Jun's extensive experience in the world of financial crimes compliance, AML, economic sanctions, ABC programs has made him an industry leader in Asia Pacific.He has worked for Bank of America, Citibank, UBS, and JP Morgan in various executive and leadership positions. After years of working for top-tier institutions, Jun decided to pursue his passion in helping risk and compliance leaders further develop their work by providing them with training, coaching and mentoring through his company.In this episode we discuss:The story of Jun’s early life.The journey he has been on with compliance.Jun tells us about key mentors throughout his career.Significant turning points in his career that helped him continue to develop in his leadership path.Key attributes of a successful leader.His advice to a younger version of himself.Attributes people should be looking for in a mentor.Future impact of emerging technologies such as artificial intelligence on financial crime compliance.Biggest impacts that AI can bring.The role of the FCC in a more cashless society.His views on the actions that FCC professionals should take to future-proof their career.How he manages work pressure and stress.His passions outside work.His dream about starting his own business.Links:Global Financial Crimes - Learning Technologies

In this episode of The Three Lines of Defence Podcast, I’m interviewing Phil Pakes who is the Chief Audit Executive at AMP. Phil has an extensive career in internal audit and that’s what we’re going to talk about today. He will give us a glimpse on how he came to work as an auditor, his experience as a leader and mentor and his life after the banking role commission.Phil holds an extensive pedigree in audit, holding several key leadership positions in big companies such as Managing Director and Chief Auditor at Citi Private Bank and Country Head of North Asia (excluding Japan) Group Audit at Deutsche Bank.In this episode:Phil’s childhood and where he grew upThe reason he decided to pursue a career in banking and financial services - specifically in internal auditWhy Phil continued to work in audit and eventually in internal auditA mentor that has helped develop his leadership styleA significant turning point in his careerA key challenge Phil went through and how he overcame itKey attributes of an effective leaderThe impact of the evolution of audit on the type of people he hiresHow the robotics component ties into auditPhil’s insight on life post-banking royal commissionImpacts on the future of auditHow much the expansion in audit is driven by regulatorsPhil’s talks about his other passions.Links:● AMP Website● AMP Facebook● AMP Twitter● AMP YouTube● Phil Pakes LinkedIn

In this episode, we have an insightful chat with Chris Linde, the Chief Compliance Officer and Executive General Manager of Operational Risk at National Australia Bank. He tells us all about his amazing journey, his career, views on leadership and his thoughts on compliance as a career moving forward.Chris has held many positions in his career. His first stint in external audit was at PwC. After which, he joined EY’s Fraud Investigation Group. His shift to internal audit started in Morgan Stanley in the year 2000. He then joined KPGM and worked in forensics both in Australia and London. He also worked as a Managing Director in Deutsche Bank and as a Partner in Deloitte Australia before taking on his current role in NAB.In this episode:Chris tells us about his early life and where he grew upHis extensive career journey and experienceWhat drove him to leave banking and returning to consultingHis thoughts on Australia’s regulatory change when he went back to risk advisory in DeloiteA key mentor in his careerA significant turning point in his career that has helped him reach where he is todayChallenges he has experienced and how he overcame themChris’ approach to leading his teamHow national service has laid foundations to his leadership skillsWhat he looks for in his team members.Advice he would give to a younger version of himselfThe reason he would encourage someone to work in complianceManaging the stress that comes with the roles he is taking or has taken onChris’ passions outside work.Links:● Chris Linde LinkedIn

We provide you with an overview of the Three Lines of Defence podcast, more information on your host Mark Enticott and some background on Bowen PartnersIn This EpisodeOverview of the podcast.Introducing the host of the show Mark Enticott.Overview of Bowen Partners.Every Monday morning we will release a new episode.Links:Bowen Partners website