【Three steps to address indifference】
There are three treasures to overcome indifference.

The first is to listen.

Letting go of all pre-conceived notions, one has to empathize with the other person's joy and sorrow without jumping into judgments.

When you focus on the other person's joy and suffering to the point that you forget about that of your own, your sufferings are dying down.

The second is to be grateful.

Being mature and rational doesn't mean loosing the capability to be grateful.

Don't neglect deep love and care from family and friends.

The third is to serve. If you don't have time, you can start by doing a small thing every week.

Do observe carefully first to find something that is relatively important but not yet done.

There is no need to do too much nor to do something grand, as this causes pressure. 

Do make others happy through the small undertaking.

Indifference is fear for being hurt.

When one lets go of self, learns to love others and sentient beings, the self that is prone to be hurt is no longer there.

融化冷漠之三步骤
融化冷漠，有三件宝。一是倾听。清空自己所有的成见，去体验对方的每一缕欢乐与忧伤，不要急着做任何判断。当你因为专注于对方的苦乐而忘了自己的苦乐，你的痛苦就淡化、消失了。二是感恩。成熟与理性不意味着失去感恩的能力。不要忽略亲人、朋友对我们深深的关爱。三是奉献。如果你没有时间，可以从一周做一件小事开始，但先要留心观察，寻找一件比较重要，却又没有人去做的事。不用做太多、太大的事，那会带来压力，要在一件小事中带给对方快乐。冷漠，是因为担心自己受伤害。当放下自己，去爱人，爱众生，也就没有了那个会被伤害的自己。