Three Things I Learned In Saas, Sports, Tech & Live Events

1) Headcount comes last. When things start to go well, your team will have a new kind of fear - "how do we keep up?" Often, the first reaction is headcount. And that's okay. Just be careful. Headcount is the most expensive, most permanent, and often least efficient answer.

2) Get you a hype man! A good friend went through a job change at the worst possible time- during a live events pandemic shut down. Like all of us, as the time piled up, they started to doubt. We spoke a few times as they were considering jobs which, imo, were way below their talent. Got a call last week about their new gig - which is the right gig. We all need ambassadors of Quan, especially when it seems dark.

3) We're a number too! The other day a close friend/vendor stated they wished they had the certainty we have as a founder/CEO. Had to remind them, as I do the team often, everyone has superiors. Entrepreneurs, once they raise capital or rely on a bank, are easily ousted and often have many who can enact the process. Get used to the lack of certainty- it's the only certainty in life.