Three Things I Learned in Saas, Sports Tech & Live Events
1. Take some time…in the middle. The human brain can only process so much. When we're overloaded, as we all are now, we default to binary decision making. The either/or logical fallacy. It leads to Red/Blue, Vaccine/Never, With/Against us thinking. We are all guilty of it. Had a friend compliment another for "being able to change their mind." What a sad place we've found ourselves in.
2. Getting fast and loose with ARR doesn't fool anyone. It's usually just a soft bullet point to match a narrative. We all feel pressure to exaggerate, usually b/c others are doing so. Just know diligence finds everything and being dishonest loses credibility which can't be earned back
3. It takes 8 to 16 touches to get a person's attention. The same goes when leading a team. The most common mistake new leaders make is to assume everyone is hanging on their every word. They're not. Saying to do something 3 to 5 times isn't enough. Repeating isn't disrespectful, it's great leadership done right.