We've all heard the term motivational interviewing, but why do you need this skill? If you don't change your counseling style, you won't get the results you need. Listen in as Nora Stelter, PharmD shares how to have impactful conversations with your patients.

Attorney Shawn Parker, joins this week's COVID-19 series to share considerations for reopening your pharmacy doors. We'll talk with him about masks, immunizations and what you need to do to follow CDC guidelines.

On this week's episode, Randy McDonough talks with Tom Balmer from Plumber Supply Company about a partnership where his company accesses pharmacy benefits directly from Towncrest Pharmacy, bypassing the PBM. Randy and Tom talk about what this looks like one year into the relationship.

Stress and anxiety relief is on the way! Pharmacy owner, Hashim Zaibak PharmD, joins this episode to share examples pharmacies can easily replicate to ensure the entire pharmacy staff is supported during COVID-19. We'll talk about how to minimize stress and anxiety, as well as simple ideas you can implement now to help your employees feel better and supported. You'll walk away with at least 3 turnkey ideas you can easily use to take care of your team's mental health.

Joe Moose from Moose Pharmacy and Attorney Shawn Parker join us this week to discuss best practices for opioid safety. Opioid stewardship should be a critical component of your pharmacy workflow. Learn how to implement a 3-tiered process to dispense Opioid prescriptions.

This week’s episode is all about marketing – how do you make sure your pharmacy stays engaged with your local communities to highlight the services you offer? Listen in for 3 steps you can take to market your pharmacy during the COVID-19 pandemic.

https://www.depietropharmacy.com/about/#meet-tom

https://www.facebook.com/DePietros/

How does specialty pharmacy fit into the community setting? Jonathan Ogurchak, PharmD, CSP Founder & CEO of STACK, a compliance management software shares steps for investigating specialty pharmacy options.

The Federal stay-at-home order has been lifted, which means something different for each of your pharmacies depending on where you practice. Learn the steps to take to prepare to open your pharmacy doors so you can keep your teams and communities safe.

For more thoughts on reopening your pharmacy, check out the Thriving Pharmacist Blog:

https://bit.ly/35vVAIM

CDC Resources for reopening:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/pharmacies.html#Testing

https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html

Do you struggle to find time and gain knowledge needed to change your pharmacy's payment model? The way you've worked for years isn't working anymore. You know your pharmacy needs to offer services AND consistently engage with payer opportunities. Listen to this podcast so you can convert your frustration with pharmacy payment models to action.

Cash flow has been a common concern for pharmacies due to continued decline of product reimbursement. This is an even bigger issue right with the pandemic. Listen in for action steps you can take right now to maintain your business. Also, if you haven’t yet, get your PPP loan in now (more funds approved 4/23 and need to be processed asap)

Examples of allowable uses of funds (HRSA.gov): https://bit.ly/3bAYopU