Here are three things you’ll learn in this episode:

1. Strategic Investment and Team Empowerment: Building a successful agency requires continuous learning and a focus on empowering your team and forming strategic partnerships to facilitate efficient growth.
2. The Pivotal Role of Client Communication: Open, consistent communication between the agency and the client is essential for preventing misunderstandings and ensuring positive project outcomes, with responsibility shared by both parties.
3. Transparency and Accountability Foster Trust: When challenges arise, being transparent with clients, taking ownership of mistakes, and providing clear solutions are crucial for maintaining trust and demonstrating a commitment to delivering results.

Ready to unlock these valuable insights and more? Listen to the full episode of the Fully Managed Podcast with Brent Feldman to gain practical tips for your business journey!

About Brent Feldman and Matchbox Design Group:

• Website: https://matchboxdesigngroup.com/
• LinkedIn: https://www.linkedin.com/in/brentfeldman/

✨Sponsors✨

Penji, the human-first creative subscription service for agencies and teams.

Enter code for 15% off your first month: FULLYMANAGED15

• Website: https://penji.co/pricing/
• Subscribe to Penji’s YouTube Channel: https://www.youtube.com/@dotpenji
• Subscribe to Penji's Podcast Channel: https://www.youtube.com/@penjipodcast