Creating a healthy relationship with your business and internal customers requires little more than transparency, respect, creating time and space to rest, and developing healthy habits. 

This week, we revisit the second part of my conversation with the great Bruce Spencer, Owner of Walt Eger's Service Center in Maryland, President of BJS Consulting, and an experienced strategic leader of high-performing teams.

We discuss the importance of creating time and space to recharge, the importance for business owners to acknowledge their responsibility for creating healthy or toxic work environments, and the better ways of showing up with a positive attitude at the workplace. 

Bruce also shared the best ways to ensure peace and enhance productivity in your auto repair shop, the perks of being fully transparent with internal customers, and more.  

In This Episode, You Will Learn:

• The importance of generating a daily WOW effect for our clients (3:06)
• About the benefits of incorporating healthy and productive habits (5:13)
• Get rid of the victim mentality (7:11)
• Motivating internal customers through transparency and goal setting (10:41)
• Why being cheap will take you nowhere (14:12)

Connect with Bruce:

• LinkedIn

Let's connect:

• LinkedIn
• Facebook
• Email: [email protected]

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