<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 22 Throwback: Future of Support Craig Stoss and I tackled support in 2020 and beyond. How will the IoT and data shape our service?<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 22 Throwback: Future of Support Craig Stoss and I tackled support in 2020 and beyond. How will the IoT and data shape our service? Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 22 Throwback: Future of Support Craig Stoss and I tackled support in 2020 and beyond. How will the IoT and data shape our service?<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

Throwback to Ep 6: Future of Support with Craig Stoss

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Throwback to Ep 6: Future of Support with Craig Stoss

Throwback to Ep 6: Future of Support with Craig Stoss