Join us for episode 9 as Julian Brown (NED @ Cohaesus and CTO to the stars) walks through the A-Z of digital strategy. “I have never seen a digital transformation with a multi million price tag on it actually deliver anything of any value remotely at all.”, Julian Browne NED @ CohaesusAt the end of the episode we come up with quick lightweight actionable strategy that you could use today. We also talk about lemons, sandwiches, feature factories and lickable icons. If you have a...

If your organisation is stuck, siloed, blocked or just unfocused on human needs this episode is for you.Our Head of Experience and Design explains how anyone can put their organisation on the journey to customer delight. We talk through the tools, processes and know how required to develop a clear concise roadmap for any organisation struggling with the move to the experience economy.We talk about the changes in expectation all around us, how those changes might impact the future and how to t...

I remember the first time I met Hedley Smith, founder and CEO of Homebox, during a venture programme four years ago. His energy and passion to transform the energy switching market was palpable. Using data to improve customer experience has always been a constant for Homebox and in this episode of Tied Together we look closely as how Hedley has cleverly used data to power the transformation of Homebox and its services. At Homebox, they use analytics tools such as Amplitude to measure customer...

Property technology, or proptech as the industry calls it, has been around for decades. However, a new breed of data driven startups in the proptech space are starting to disrupt the proptech industry that has traditionally been dominated by the incumbent, legacy platforms. Individuals looked to build their own portfolio of properties as a side income or a main livelihood have never had it better with platforms enabling developers to make fast, intelligent and insightful choices o...

We live in a world drowning in data, yet all too often, companies and their leaders have not fully realised the transformative power of data to help them make strategic decisions, grow their products and services and ultimately create new, revenue generating opportunities. In this episode of Tied Together, we speak to two leading data experts - Hanan Belarbi and Helen Blaikie. They explore what it takes for organisations around the world to build data literate workforces and dive in to the ch...

Welcome back to another episode of Tied Together brought you by Cohaesus. I'm Kaustav Bhattacharya, Chief Technology Officer at Cohaesus and in this episode I have the immense pleasure of having our CEO and founder, Rich Bundock on the show. As a tech entrepreneur, Rich has seen the good, bad and ugly of building digital services. In todays episode Rich and I dissect the many examples of great and bad digital experiences and shed light on how businesses can deliver compelling solutions that k...

Raj Krishnamurthy is the CEO and founder of Freespace, a company that has created an intelligent buildings platform. We explore how the internet of things (IoT) and the explosion of data that IoT devices produce has enabled startups to help building developers and the tenants of buildings leverage insights from data to start designing and using buildings in far more efficient ways. From solving the problem of never being able to find a free meeting room to exploring how open API's are allowin...

First there was the hype around chat bots and then came voice assistants. The latter learned from the mistakes of the former, although they're both very different mediums. Chat bots are text based where as voice assistants by their very nature use voice for interaction and collectively chat bots and voice assistants form a category of user interaction called conversational interfaces. Testing conversational interfaces is complex and requires a different set of testing and quality assurance sk...

Conversion rate optimisation (CRO) is a system for increasing the percentage of visitors to a website that convert into customers. When used for the right purpose, CRO can complement the experience design of your digital project, ensuring your service or product is connecting with your customers in a way that's mindful of their needs and driving success for your key performance indicators. If any of the topics in this episode of Tied Together interests and you'd like to get in touc...