Show Date: 02/01/2023 

Hello KHM Today viewers! In the spirit of Groundhog Day, we have an episode dedicated to digging yourself out of the same old patterns of your travel business. 

Repetitiveness can be a big part of booking and selling travel, but it is important to note that minor changes can make a significant difference. 

 First up we have Soleil to talk about what is new and exciting with Norwegian Cruise Line to help you change up your client’s experience while onboard. Back by popular demand, Wanda Thomas is here! Today’s conversation is about tips and tools to help save you time in five key places. Those are customer service communication, email marketing, social media, financial tracking, and client appointment requests. 

Carolyn mentioned the Super Bowl and big events at the beginning of the episode. We talked about this in a past episode if you want more details: https://www.youtube.com/watch?v=b4mVzXGzDT4&t=3s  

While the amount of fun we have during our show repeats every week, the content continues to change and be a valuable resource for travel agents. Tune in next week for more KHM Today!

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