What does it really take to build a culture of excellence? In this episode, Keith Norris sits down with Tina Agustiady, award-winning continuous improvement leader, author, and Vice President at J.P. Morgan Chase. With decades of experience leading Lean and Six Sigma transformations across major organizations, Tina shares what it means to create lasting improvement by putting people first.

🔻 Why culture, not tools, is the true foundation of Lean and Six Sigma success

🔻 How to make training programs hands-on, relevant, and results-driven

🔻 The role of emotional intelligence and humility in effective leadership

🔻 What companies get wrong about continuous improvement and how to fix it

🔻 How change management and empowerment fuel the next generation of leaders

🔻 Why continuous improvement is like breathing, if you stop, you will not last

🔗 Connect with Tina Agustiady on LinkedIn: https://www.linkedin.com/in/tina-agustiady/

🔗 Learn more about KPI Fire: https://www.kpifire.com/

🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/

🎧 Listen on Apple Podcasts, Spotify, YouTube, and everywhere you get your podcasts.