In this TiPS: Today in Public Safety episode, Fletch explores a new solution to the outdated process of verifying 9-1-1 caller locations. With more people working remotely and living mobile lives, traditional Caller ID verification no longer works effectively. Could biometric authentication and Hardware ID Tokens offer a reliable, secure, and accurate alternative? We discuss the potential of leveraging biometrics to validate the caller’s device and location, ensuring accurate dispatching of emergency services and reducing malicious practices like SWATTING.

Join the conversation, like, and subscribe for more insights on the future of public safety. Follow @Fletch911 for more updates.