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TiPS Episode 25 0618 Call Me Maybe – Will SWATTING Take a Turn for the Worse for NG911?
NG911 brings multimedia into the NG911 ECC—but with it, the threat of very realistic swatting also enters the space.
In this matter-of-fact TiPS episode, host Fletch shares a dispatcher’s real story of how real a Multimedia SWATTING call can be, explores AI-human models for triaging calls, and addresses concerns related to wellness, policy, and cybersecurity.
Plus—a must-attend live session on ALL things SWATTING coming up at the NENA 2025 conference in Long Beach with a cadre of NG911/Public Safety experts.
BE SURE TO ATTEND THE SESSION AND SHARE WITH THE PANEL!
AI and NG911 tech doesn’t replace telecommunicators—it empowers them.
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By fletch911
5
22 ratings
NG911 brings multimedia into the NG911 ECC—but with it, the threat of very realistic swatting also enters the space.
In this matter-of-fact TiPS episode, host Fletch shares a dispatcher’s real story of how real a Multimedia SWATTING call can be, explores AI-human models for triaging calls, and addresses concerns related to wellness, policy, and cybersecurity.
Plus—a must-attend live session on ALL things SWATTING coming up at the NENA 2025 conference in Long Beach with a cadre of NG911/Public Safety experts.
BE SURE TO ATTEND THE SESSION AND SHARE WITH THE PANEL!
AI and NG911 tech doesn’t replace telecommunicators—it empowers them.