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TiPS Episode 25 0618 Call Me Maybe – Will SWATTING Take a Turn for the Worse for NG911?
NG911 brings multimedia into the NG911 ECC—but with it, the threat of very realistic swatting also enters the space.
In this matter-of-fact TiPS episode, host Fletch shares a dispatcher’s real story of how real a Multimedia SWATTING call can be, explores AI-human models for triaging calls, and addresses concerns related to wellness, policy, and cybersecurity.
Plus—a must-attend live session on ALL things SWATTING coming up at the NENA 2025 conference in Long Beach with a cadre of NG911/Public Safety experts.
BE SURE TO ATTEND THE SESSION AND SHARE WITH THE PANEL!
AI and NG911 tech doesn’t replace telecommunicators—it empowers them.
View all episodes
By fletch911NG911 brings multimedia into the NG911 ECC—but with it, the threat of very realistic swatting also enters the space.
In this matter-of-fact TiPS episode, host Fletch shares a dispatcher’s real story of how real a Multimedia SWATTING call can be, explores AI-human models for triaging calls, and addresses concerns related to wellness, policy, and cybersecurity.
Plus—a must-attend live session on ALL things SWATTING coming up at the NENA 2025 conference in Long Beach with a cadre of NG911/Public Safety experts.
BE SURE TO ATTEND THE SESSION AND SHARE WITH THE PANEL!
AI and NG911 tech doesn’t replace telecommunicators—it empowers them.