They’re calm in chaos, composed through screaming, and precise while lives hang in the balance. But behind that headset is a human—underpaid, overworked, and too often ignored.

In this episode, Fletch takes you inside the life of a public safety telecommunicator, where low-frequency, high-impact events are the norm… and recognition is rare.

🎧 From burnout to bureaucracy, let’s talk about the truth—and how a small gesture can make a massive difference. Thanks for watching! Fletch