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TiPS Episode 25 0922 Talk to the CAD - Voice Activated CAD and Applications in the PSAP
What if your CAD worked like Alexa—but instead of playing your favorite playlist, it dispatched a fire truck? 🚒
In this episode of TiPS: Today in Public Safety, Fletch explores the rise of voice-controlled CAD and app navigation inside 911 centers. From reducing dispatcher fatigue to speeding up call handling, voice could become the dispatcher’s next big tool—but not without risks.
🔎 We cover:
How voice commands speed up workflow
Benefits for dispatcher wellness and accessibility
The technical hurdles: noise, accuracy, and compliance
The trust curve—why dispatchers may resist at first
The future: AI + voice, translation, and AR overlays
This isn’t about replacing dispatchers. It’s about giving them new superpowers to keep the focus on the person who needs help.
🎧 Listen to the full TiPS archive at 911tips.com
👉 Don’t forget to like, share, and subscribe for more insights in emergency communications!
#911 #NG911 #PublicSafety #CAD #DispatchTech
REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]
For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com
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By fletch911
5
33 ratings
What if your CAD worked like Alexa—but instead of playing your favorite playlist, it dispatched a fire truck? 🚒
In this episode of TiPS: Today in Public Safety, Fletch explores the rise of voice-controlled CAD and app navigation inside 911 centers. From reducing dispatcher fatigue to speeding up call handling, voice could become the dispatcher’s next big tool—but not without risks.
🔎 We cover:
How voice commands speed up workflow
Benefits for dispatcher wellness and accessibility
The technical hurdles: noise, accuracy, and compliance
The trust curve—why dispatchers may resist at first
The future: AI + voice, translation, and AR overlays
This isn’t about replacing dispatchers. It’s about giving them new superpowers to keep the focus on the person who needs help.
🎧 Listen to the full TiPS archive at 911tips.com
👉 Don’t forget to like, share, and subscribe for more insights in emergency communications!
#911 #NG911 #PublicSafety #CAD #DispatchTech
REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]
For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com