⚠️ Important Note: “Sim City, PSAP Edition” is NOT a real or commercially available video game. This episode uses the concept as a spoof and thought experiment to explore how high-fidelity simulation environments could—and should—be used to train Public Safety Answering Points (PSAPs) for real-world emergencies.

In this episode, we take a serious look at how virtual dispatch simulations can help prepare 9-1-1 professionals for the chaos they face every day—without putting lives at risk.

Borrowing the familiar Sim City metaphor, we discuss how realistic, scenario-based PSAP simulations could allow agencies to:

Stress-test staffing, SOPs, and technology

Practice CAD outages, GIS failures, call floods, and NG911 data overload

Train dispatchers using consequence-based decision modeling

Improve readiness, confidence, and muscle memory

Support hiring, training, wellness, and retention

This is not a video game—it’s a conversation about operational rehearsal, similar to flight simulators used by pilots or cyber ranges used by security teams.

If your PSAP has never practiced failure before it happens…

this episode explains why simulation matters now more than ever.

🎧 About TiPS: Today in Public Safety

TiPS delivers practical, sometimes provocative discussions on emergency communications, NG911, ECC operations, AI, and the technologies shaping the future of public safety.

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Stay safe, thanks for listening, and if you are in Public Safety, thanks for what you do, every day. I will see you next time.

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