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TiPS Episode 26 0114 - The Portal Problem in PSAPs
The Portal Problem Gets Worse: Why PSAPs Are Drowning in Dashboards
Portals are easy.
Portals are shiny.
Portals demo well.
And that’s exactly why PSAPs are drowning in them.
In this episode of TiPS: Today in Public Safety, we tackle a growing operational problem hiding in plain sight: dashboard overload. CAD portals. Mapping portals. Video portals. IoT portals. ALPR portals. Building data portals. Vendor portal number seventeen.
Individually, each system promises better situational awareness. Collectively, they create fragmentation, cognitive overload, and workflow chaos.
This episode is not anti-technology. It’s anti-fragmentation.
We dig into:
Why portals are so tempting for vendors and agencies
How humans have quietly become the integration layer inside the PSAP
Why dashboard fatigue is no longer an inconvenience, but a safety issue
The difference between presenting data and orchestrating it
Why “just one more dashboard” is not a modernization strategy
NG911 isn’t about showing more data.
It’s about delivering the right data, to the right person, at the right time, without making them hunt for it.
REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]
For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com
View all episodes
By fletch911The Portal Problem Gets Worse: Why PSAPs Are Drowning in Dashboards
Portals are easy.
Portals are shiny.
Portals demo well.
And that’s exactly why PSAPs are drowning in them.
In this episode of TiPS: Today in Public Safety, we tackle a growing operational problem hiding in plain sight: dashboard overload. CAD portals. Mapping portals. Video portals. IoT portals. ALPR portals. Building data portals. Vendor portal number seventeen.
Individually, each system promises better situational awareness. Collectively, they create fragmentation, cognitive overload, and workflow chaos.
This episode is not anti-technology. It’s anti-fragmentation.
We dig into:
Why portals are so tempting for vendors and agencies
How humans have quietly become the integration layer inside the PSAP
Why dashboard fatigue is no longer an inconvenience, but a safety issue
The difference between presenting data and orchestrating it
Why “just one more dashboard” is not a modernization strategy
NG911 isn’t about showing more data.
It’s about delivering the right data, to the right person, at the right time, without making them hunt for it.
REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]
For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com