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NG911 is not just “better 9-1-1.” It is a firehose.
Once multimedia, device data, sensor alerts, and third-party feeds start showing up, the challenge is not collecting more data. The challenge is deciding what matters, who sees it, when they see it, and what happens next. If you do not design that flow on purpose, the data flow will design it for you. It will overwhelm the call taker, confuse the workflow, and slow down response when seconds matter.
In this episode of TiPS: Today in Public Safety, Fletch breaks down what your first NG911 data firehose actually looks like in the real world, and what to do before it hits your PSAP or ECC like a wave. We talk about how to separate actionable information from noise, how to structure intake versus interpretation, and how to build a first-minute workflow that helps people make decisions instead of making them drown in notifications.
You will learn:
What “the data firehose” really includes beyond text and video
Why “more data” can create less clarity
How to set practical guardrails for what gets displayed and when
How to route different types of data to the right role, not the same screen
How to build workflows that protect call takers and speed up response
What questions to ask vendors and partners before you go live
This is not about fear. It is about readiness. NG911 can absolutely make emergency response faster, smarter, and safer. But only if we treat data like an operational resource, not a marketing bullet.
Follow TiPS for more updates and straight talk on emergency communications, NG911, and the real-world lessons that keep systems working when it counts.
Copyright ©2026 Fletch911, LLC Media Productions http://Fletch911.com
#NG911 #911 #PublicSafety #EmergencyCommunications #PSAP #ECC #NextGen911 #GIS #Cybersecurity #AI
By fletch9115
33 ratings
NG911 is not just “better 9-1-1.” It is a firehose.
Once multimedia, device data, sensor alerts, and third-party feeds start showing up, the challenge is not collecting more data. The challenge is deciding what matters, who sees it, when they see it, and what happens next. If you do not design that flow on purpose, the data flow will design it for you. It will overwhelm the call taker, confuse the workflow, and slow down response when seconds matter.
In this episode of TiPS: Today in Public Safety, Fletch breaks down what your first NG911 data firehose actually looks like in the real world, and what to do before it hits your PSAP or ECC like a wave. We talk about how to separate actionable information from noise, how to structure intake versus interpretation, and how to build a first-minute workflow that helps people make decisions instead of making them drown in notifications.
You will learn:
What “the data firehose” really includes beyond text and video
Why “more data” can create less clarity
How to set practical guardrails for what gets displayed and when
How to route different types of data to the right role, not the same screen
How to build workflows that protect call takers and speed up response
What questions to ask vendors and partners before you go live
This is not about fear. It is about readiness. NG911 can absolutely make emergency response faster, smarter, and safer. But only if we treat data like an operational resource, not a marketing bullet.
Follow TiPS for more updates and straight talk on emergency communications, NG911, and the real-world lessons that keep systems working when it counts.
Copyright ©2026 Fletch911, LLC Media Productions http://Fletch911.com
#NG911 #911 #PublicSafety #EmergencyCommunications #PSAP #ECC #NextGen911 #GIS #Cybersecurity #AI