How do you draw passion and inspiration from family tragedy? When the matriarch of family-run Paxman Coolers Limited lost her hair to chemotherapy, the company turned its decades of cooling-industry expertise into a new product: scalp coolers for cancer patients. A hundred thousand cancer patients later, the family business has become a family legacy. Join this week’s conversation as Managing Director Richard Paxman talks about preserving his family’s history and keeping a cool head when life unexpectedly changes your direction.

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