Toastcaster Communication Leadership Learning Lab

[28:50] When the current pandemic became a global reality, suddenly Bob Hooey found his speaking business more or less obliterated.  

In this episode, Bob expresses to Greg how he felt and how he dealt with the situation while perhaps realizing his and and maybe our biggest fears. 

After overcoming the initial shock, Bob realised, "I can't travel,  but my message can."  Pulling from years of experience, he decided  instead of spiralling downward, he could pivot. So even at age 71, he found his new learning curve and embraced his new playing field. "I'm still learning," he says.

What Bob did, many of us can do too as he discovered new technologies and used the power of partnering, creativity and the often forgotten value of simply asking for help to move forward. Additionally Bob also shares the wisdom of some of his past experiences, much of which can apply to all of us and our businesses today in his own entertaining way.

FREE BOOK

As a gift to our listeners, Bob is offering, free to all readers a copy of his latest book, 

Succeed! Idea-rich strategies to succeed in business despite global disruptions. 

Bob Hooey is the Canadian "Ideaman."  He's an accomplished speaker, prolific author of over 30 books on leadership and career success and travels the world (when its open) sharing his innovative Ideas At Work. He's also a long-time Distinguished Toastmaster, Past District Governor and Accredited Speaker.

Bob lives in Egremont Alberta Canada and can be reached at Ideaman.net or SuccessPublications.ca.

[27:41] Looking at how a pandemic has changed the way we dine and how restaurants operate and literally ravaged the industry. As some cities begin to re-open, you can’t help but wonder what the new normal is or might be or what future looks like moving forward.  

In this episode, our guest Brittain Brown offers us a little insight into that arena. From his experience, he’ll share some of his observations what’s going on in the minds of restaurant owners and operators, staff and patrons. You’ll hear about some of the changes in store beyond merely servers in face masks, constant cleaning and reassuring customers as factors whether restaurants can successfully reopen and stay in business. 

He addresses some of the challenges today’s leaders are facing, but also some of the opportunities that this represents including some food for thought on how leaders need to rethink and evolve their business models and adopt new technologies which are already driving the new normal and what might happen if they don’t.

What you’ll hear will be of interest and value to you regardless as to whether you’re a restauranteur, a patron or a leader in any other industry.  Brown’s insights can apply to anyone.

Brittain Brown, B.A. is from Toronto, Canada. He’s the President of Givex, a global company that provides the restaurant, retail, and other industries with the latest tech solutions and analytics that help clients drive sales and make better business decisions. He can be reached at Givex.com.

[30:30] For Angelo Tirhas, like many around the world, everything more or less came to a dead halt when the current global crisis hit, leaving him stuck with literally nothing to do. 

Instead of wallowing in defeat asking the same questions on everyone’s mind, his professional mind kicked in realizing that he had to define the problem and find solutions.  He asked himself: “What’s the biggest problem in the world today, what are people what most scared of and can we help them?”

Of course he realized people were already overloaded with data they couldn’t make sense of and he himself didn’t have all the answers. He had an epiphany. “Let’s get all these people into one place and share what the future possibilities are and figure out what to do to survive the future. Get people asking questions in touch with those who have answers and let them have a chat with each other.

And thus Future Summits Online series was born.

In this entertaining and informative episode we learn more about Angelo’s journey, what he saw, what he heard, stories and insights and why he vetted and handpicked from over 150 speakers. You’ll also learn about his F.A.I.T.H framework (Fundamentals Awareness Implementation, Transformation and Humanity) and how it’s being incorporated into the summit – and more.

Angelo Tirhas is keynote speaker, corporate trainer and coach specializing in transformation, business and personal development, founder and host of "Future Summits Online”, the first ever Global Future Focused Online Summit Series. Angelo can  be reached on LinkedIn or via e-mail.

About the Future of the Future Summit (On-Line)

Date: NEW!!!  SEPTEMBER 17-22, 2020. 

Cost: FREE. Low cost VIP packages with added benefits also available.

Takeaway: Actionable information, skills, strategies and insights from 25 leading global experts, futurists, innovative thinkers and thought leaders to help you prepare, be future ready and future proof. (4 speakers/ day)

Tickets: Visit now to get more information on the Summit or to get FREE Tickets

This episode: bit.ly/toastcaster137

[29:33] Sometimes the best way to be a better leader and communicator is to learn from others’ stories. In this episode we hear from Paul Finkelstein who created OMGTalk, the small business owners podcast which he publishes on 5 different platforms.  

Paul tells us why he created it; how he interviews small business owners and its value to them and other small business owners. Paul also shares his own takeaways and what he has learned from the process.

I invited Paul to Toastcaster because when he asked me to be on his show OMGTalk, the four simple questions he indicated he was going to ask I found quite reflective. It forced me to think back and dig deep - which I found quite inspiring. Please have a listen to to our interview on Paul's show.

Paul Finkelstein is from Delray Beach, Florida, USA. He’s involved in the Medicare insurance industry and loves running and fundraising. He’s a Distinguished Toastmaster and is the producer of the OMGTalk Podcast. Paul can be reached on all the major platforms and at OMGTalk.com.

[26:06] Learning a new language while abroad particularly during these unprecedented times can be a challenge yet rewarding.  But our eight-time guest, Kevin Achtzener, who is currently overseas with his family in Abu Dhabi in the United Arab Emirates (UAE), was certainly up for the quest.

In this light-hearted episode, Kevin humbly shares how he was first inspired to learn Spanish the traditional way many years ago and some of the things he learned what not to do as he set upon a quest to learn Arabic – a much more challenging task.

Kevin also shares a number of techniques he’s been using like a language exchange as well as some of his valuable resources including: Anki– a Flashcard app, 50Languages– 100 Free Audio lessons; LingQ– which helps you learn a language from content you love and his go to book: Arabic Script Hacking by Judith Meyer, which helped him to learn to read signs.

Editors Note: Once you have a good working knowledge of a language, there are also many bilingual Toastmasters clubs around the world one can also check out.

[11:39] For a dedicated athlete or fit individual, walking a minimum of 10k steps a day for almost three years might seem like nothing. For me, a few decades older with ancient injuries walking roughly seven to eight kilometres a day that seems more like a pipe dream.

Amazingly, I did it. I never thought I could.  In this episode, I share a little about my journey and how beyond the usual benefits of exercise the experience was transformational; I learned new things - many about myself.

The text version of this podcast is entitled “What I learned from a Journey of over 11 million steps.”  There’s also an earlier related article, “One step at a time: a simple solution to a better life.”  The companion podcast is Toastcaster Episode: 90.

Articles can be found at Troy Media.com

Note: The photo shows me as I reached the 1000-day milestone. As I recorded this podcast 70 days later I had reached 12.3 million steps.  Sadly as I publish this podcast my journey has come to an end as a time slot has come up for my long awaited and overdue hernia operation.  But I will start again and learn many new things.

[22:06] Many businesses are finding themselves in an emergency state and are desperately looking to ensure smooth continuity. 

In this episode, Greg speaks with Chandrashekar LSP, Head Evangelist for the Zoho Corporation in Canada.

Chandrashekar shares his observations on this new unprecedented business landscape and gives us an insight on what people and businesses can do and tools they can use to shift from typical office environments to the new reality without recreating the wheel

Working from home for over 15 years, he also offers his personal take on this subject as he currently has three kids under five years of age at home 24/7 and with his teams in India, and clients, partners, analysts and media in North America and around the world.

You’ll hear about Zoho’s Cloud-based business services for all departments in an organization including their new Remotely bundle consisting of 11 of their 45  applications in four categories, including: Internal/External Communications, Project Management, Remote Assistance and a collaborative Office Suite, which Zoho is offering at no charge for a limited time through their Small Business Emergency Assistance Subscription Program to help businesses get through the pandemic. (zoho.com/remotely)

Chandrashekar LSP is based in Montreal and has been with Zoho Corporation, a 24-year old privately held company for almost two decades. He can be reached at: [email protected]

[22:28] In this episode, Greg speaks with Dr. Shawna Pandya whose three page bio and credentials list includes: physician, scientist-astronaut candidate, teacher and martial artist with degrees in medicine, neuroscience, space studies and more.

Dr. Pandya shares with us a little about her journey and about her self-proclaimed Batman/ Bruce Wayne persona while opening up on how she’s been able to live out her childhood dreams.

She also shares about how her training prep for space travel has helped her prepare not only to deal with life in a COVID-19 world but also gives us lessons in leadership, communication, teamwork and critical decision-making in a high-risk, high-reward situation that can be applied to anyone, anywhere in our world.

This includes her very timely insight on how isolation in space can help us better learn about isolation we’re currently experiencing on Earth.

Dr. Shawna Pandya lives in Edmonton, Canada and can be reached at ShawnaPandya.com, or on Twitter & Instagram @ShawnaPandya – when she’s not training in zero-gravity.

[29:31] Keeping the COVID-19 pandemic from spreading has just about put the entire planet into lockdown mode. In this episode, Greg speaks with Lisa Wentz about her short article on LinkedIn about keeping mentally and physically stimulated and engaged and not feeling frozen during this unprecedented quarantine. 

Lisa shares with us her recent journey of self-isolation.  She explains how news overload and too much of the wrong kind of mental stimulation can affect people physically and how we can combat that and ensure we continue to pursue things that are relevant and important to us. Wentz explains how mental stimulation means different things to different people and how we need to find the time to reach out to others, not just those we know. You’ll also discover why getting through these times is not just about balance but about choices we make. You’ll even hear her interesting observations about changes in people like celebrity Stephen Colbert, who was forced to self-isolate, and more.

Lisa Wentz is from San Francisco, California and has an extensive background in psychology, professional acting training and live performance. Wentz is also featured in Episode 118 - Grace Under Pressure - A Masterclass in Public Speaking.

She can be reached at LisaWentz.com. 

[24:42] Although Fear is commonly associated with public speaking, it’s ubiquitous;  we find it in many areas of our lives and it can be debilitating.

In this episode, Host Greg Gazin speaks with Donald Lee who shares his insights on the origins of our fear; its physiological effects and how we can use our minds to counteract the natural effects of those fears. You’ll also learn why the opposite of fear, is love.

Donald Lee is from Peace River, Canada. Now in his 3rd career as a spiritual author and speaker, he’s also been a musician, teacher, band director, athlete, and economist who has over 60 years of dealing with fear across many disciplines. He’s also returned to Toastmasters after a 20-year hiatus. having competed in the 1995 World Championship of Public Speaking. He is one of the keynote speakers at the upcoming District 42 Conference in Lethbridge, Alberta.

Lee’s 1st book, published December 2019 is: The Band Director’s Lessons About Life: Volume 1 – 50 Parables on Life’s Performance Cycle - modern-day parables, with stories inspired by his teaching experience.

Lee can be reached at ComingHomeSpirit.com. There, listeners can also sign up for a free copy of Lee’s mini e-book containing five of the 50 parables.