Episode Notes/Resources:

On this episode of “Salesforce Simplified,” our topics will focus on current data, digital and AI challenges and how to stay ahead of them. Our guest, Chris Hood, is an expert in those areas.

Bio: Chris Hood is a digital strategy expert and author of “Customer Transformation,” boasting 35+ years in online entertainment, marketing, and business development. Hosting "The Chris Hood Digital Show," he guides organizations on innovation and customer-centric leadership. Former roles include heading Google's Digital Business Strategy, crafting transformation programs for Fortune 500 companies, and developing storytelling technologies at Fox Broadcasting and Disney. As a co-founder of Blind Squirrel Games, his influence stretches across multiple industries. Chris also teaches at Southern New Hampshire University.

Resources:

Chris Hood’s Website:

https://chrishood.com/

The Chris Hood Digital Show:

https://chrishood.com/show/

Generative AI and Its Pivotal Role in Customer Transformation:

https://tinyurl.com/2yswy65t

Storytelling With Data:

https://bit.ly/3x6lOBs

Getting Started with Digital Transformation:

https://bit.ly/3uoE9G0

Digital Transformation 101 - Your Questions Answered:

https://bit.ly/3cAgI6a

Preparing for a Digital Transformation

https://bit.ly/2XWKZDD