How can you create a unified commerce experience with omnichannel?

Tom Meehan of CONTROLTEK is here to discuss how retail brands can transition from the old omnichannel mindset and ensure that the customer experience is the same across channels.

Tom is a leading loss prevention expert in cybersecurity and information technology, and he wrote the bestselling book Evolution of Retail Asset Protection: Protecting Your Profit in a Digital Age.

In this episode, Tom will share how you can overcome the most common challenges of omnichannel to create the best possible customer experience.

He’ll also cover:

• The most important part of having a successful omnichannel business
• How risk has changed over the last few years
• The impacts of the pandemic on retail & omnichannel
• And more