Entrepreneur-turned–mental health leader Tom Telford (CEO, LÉVO) joins Tim to unpack how his wife’s journey to becoming an LMFT led them to build LÉVO -primary mental healthcare focused on the “bio” in the biopsychosocial model.

We cover:

• Tom’s pivot from institutional finance to mental health care
• The 3 C’s of team-building: Connect, Communicate, Culture (plus alignment)
• Why care navigation is so confusing for the public—and how to fix it
• Leadership during community crises
• What’s working in growth: referral networks, thought leadership, and (surprisingly) radio

If you or someone you serve is navigating mental health care, this conversation clarifies where to start and how leaders can build teams that actually help people.