Top Voices: The Global Insights Exchange

Welcome back Esther Curiel ! And welcome Ian Zhang for the first time to Top Voices! It was great to talk to these professionals to find out about the latest and greatest of content management and AI enablement in a globally leading pharmaceutical company.

Esther Curiel, Globalization Manager, Global Diagnostics at Zoetis, shed more light on how a large organization was embracing change to integrate multilingual, multimodal and multimarket workflows into product supply chains. This requires the implementation of new or upgraded toolsets to adapt practices according to the path and pace of transformation. The ultimate goal remains the creation of value for stakeholders, shareholders and customers. Yet, it may take new and different forms.

Ian Zhang, Technical Project Manager at Zoetis, shared more details on the impact of AI on ecosystems and on the people who are supported by them. Obviously, the role of data - and specifically language data - is crucial to ensure the real adoption of AI for a purpose, and not only its use to improve some vanity metrics. While AI enablement is a human project, it must be based on a balance between AI-driven automation and human-led augmentation. Hence, the importance of business and technology alignment which is at the core of how Esther and Ian work together.

Chicago was the virtual place to be for this conversation with Michael Asquith, Founder, Chief Scientist Officer and CEO of GlobalizeWe. Most of all, it was an opportunity for Paula McGrath and Bruno Herrmann to spend time with an entrepreneur leading one of these companies helping solve critical problems for client organizations in the AI age.

As Michael worked in different industries, companies and roles, he was well positioned to leverage his experience and expertise to design solutions bringing security, interoperability and governance to AI systems of today and tomorrow. Many people talk about responsible AI based on accountability and transparency. GlobalizeWe makes it happen.

Moreover, Michael takes up the challenge of supporting businesses around the world, ensuring multilingual, multicultural and multimodal effectiveness. If you are managing or involved in content and/or product supply chains, this episode of Top Voices will definitely resonate with you.

Top Voices was back to Europe and Ireland for a chat with Enda Cunnane, Principal Consultant at Abbey Friel. It was a very good opportunity to talk about some of the hottest topics in AI-enriched environments including data management, process adaptation and ecosystem evolution.

In addition to these operational considerations and technical factors, Paula McGrath and Bruno Herrmann also discussed the human edge playing out more importantly than ever to unleash the full potential of AI. As Enda was keen to share his wealth of experience building teams in various organizations and industries, it was clear that accountability and judgment could not be automated and were driving AI adoption.

This episode of Top Voices was as captivating as ever to understand how a true leader navigated changing times and turned challenges into opportunities.

Paula McGrath and Bruno Herrmann continue their virtual travel in Africa to talk to Lady Chinyere Ihuoma Ekomaru PhD, Deputy Governor of Imo State in Nigeria. It was another opportunity to take the pulse of a fast growing country in a fast moving continent. And this conversation was nothing short of amazing.

Lady Chinyere Ihuoma Ekomaru PhD was best positioned to share a realistic and inspiring overview of how her state and her country identified the challenges in various sectors and industries while defining the way to turn them into opportunities in the short and long run. So, she highlighted where Nigeria could and should invest both from an economic and human perspective.

Like the previous African guest, she also insisted on why African countries must take control of their own development and define growth priorities, ranging from digital economy and agriculture to industrial capabilities and food industry. Regional and local talent is critical to make political decisions come true.

Thank you so much Lady Chinyere Ihuoma Ekomaru PhD for sharing your views on the current state of Nigeria and your wishes for its future. It is another Top Voices episode available now on our usual platforms.

Top Voices does not stop travelling virtually. After leaving Australia, Paula McGrath and Bruno Herrmann landed in Africa to talk about this continent that is fascinating, exciting and challenging in many ways.

Therefore, it was a pleasure to be advised and guided by Prof. Kenneth Amaeshi, Professor of Sustainable Finance & Chair in Transnational Governance (Global South) at the European University Institute. He shared impressive and actionable insights about how Africa gains traction and respect in a number of areas such as talent management, international relationships and economic advancement.

Join us for this captivating discussion with Kenneth Amaeshi and listen to this new episode of Top Voices brought to you by International Achievers Group.

Traveling without moving… This could be the tagline of Top Voices at this point.

After the US, Canada, The Netherlands, the UK, Austria, Germany, Ireland and Saudi Arabia - and before Nigeria soon - Paula and Bruno made a virtual stop in Australia to talk to Dieter J. Runge. As always, it was a very informal and informative discussion with so much… fun.

Dieter is definitely the type of person who makes you comfortable in a couple of minutes. Whether it is about the Down Under way of life, the benefits of international travel or the impact of AI on our ways of working and thinking, he can cover any topic in an engaging way. 

The main topic was interpretation of course as Boostlingo is a world leader in that space. It is one of the business services that shows the real value of the human edge while leveraging AI-driven automation. Interpretation has to convey multilingual and multicultural content in an accurate and resonating fashion. And that is exactly what Dieter is committed to delivering.

Do you feel like getting a fresh perspective on interpretation coming straight from Australia? Listen to this episode brought to you by International Achievers.

From Hanoi to Boston…

Paula and Bruno did not travel for this Top Voices episode but they spoke with someone who did. Matt Grotenstein from GTE Localize, who is a veteran in the language industry, shared his background and his journey in the Eastern and Western part of the world.

As Vice President North America, he also shared his perspective on language services today as well as the challenges and opportunities in this field. This is one of the reasons why he started LocReset discussions in 2026, exchanging with leaders and practitioners in multilingual content management. Matt is also a LocLunch Ambassador in Boston.

Find out more about Matt’s inspiring story, reflecting his continued adaptation to change and his in-depth knowledge of international business management.

Top Voices podcasts have been focused on diversity from the outset. Paula McGrath and Bruno Herrmann have had the opportunity to talk to leaders in a variety of functions, roles, locations and industries so far. This new episode is no exception as they welcome Mirko Lorenz.

Mirko is an Innovation Manager with Deutsche Welle, one of the major content creators and broadcasters in Europe. He is also the Co-founder and Chairman of

Datawrapper and he combines two passions: journalism and technology.

Deutsche Welle manages and delivers content in 7 core languages (Arabic, Mandarin, English, German, Spanish, Brazilian Portuguese, and Russian) in addition to news and information in 23 other languages. Therefore, Mirko knows what it takes to build an ecosystem and use tools producing multilingual content effectively in an engaging, meaningful and relevant way for international audiences.

During this conversation, Mirko explains why content management is crucial for the media industry and how he has ended up in his current position in this Germany-based organization that is well known all over the world. And, of course, he shares his perspective on how AI plays out in the automation of processes and workflows while keeping humans in the center.

Listen to this episode to find out how Deutsche Welle stands out in the field of international broadcasting. Und Viel Spaß!

Another conversation with a CEO of a truly global company! But not any CEO. And not any company. 

This episode of Top Voices was a wonderful opportunity to talk to one of the most famous CEOs of one of the most innovative companies that really moves the needle in the AI age. A company that enables organizations to get and enhance the data they need to train their model(s) cost and time effectively.

You guessed it. Paula McGrath and Bruno Herrmann were delighted to welcome Véronique Özkaya  from DATAmundi in the recording studio in Dublin, Ireland. And what a discussion it was! Véronique is second to none to explain why everything starts and thrives with data when it comes to AI-enriched processes and ecosystems. Creating and managing data that meets accuracy, relevance and trustworthiness requirements must be based on expertise and experience. 

Please check this episode to know more about how Véronique Özkaya and DATAmundi are leaders in the field of data effectiveness.

It was a real pleasure to talk to Lorcan Malone about his international journey, impressive background and what XTM has in store in the near future.

There could be no better moment to discuss trends and challenges in global content and product management with such a global CEO. XTM has been one of the first major players in the language technology industry to build a vision grounded in ecosystems and to deliver on it. So, no surprise that this company is well known for helping customers with robust solutions to create truly multilingual and multimodal experiences.

Do not miss this episode to find out more about Lorcan Malone and his perspective on the changing times we are going through.