In episode 5 of our "Tour Tech: Your 5 Weekly Takeaways to Tourism Success" podcast series, you'll learn how digitalisation can improve customer relationship management processes and enable behavioural segmentation and targeting that ultimately maximise visitor experiences.
The podcast series is part of the Tourbit project, co-funded by the EU's COSME programme, with the support of the Catalan Tourist Board, Barcelona Chamber of Commerce, Paris & Co, Arctur Doo, Hub Brussels, Iceland Tourism Cluster, Lapland University of Applied Sciences and NEST - Tourism Innovation Center.