Not anybody can become a tower technician. As for Matthew Keen who had no prior experience in telecom or climbing, he did what he could to get the training he needed to become one, and a competent one at that. Still, he saw things that could have been improved to equip technicians with the right knowledge and skill sets so they could perform much better at height.
Matthew admits having been on the cusp of burning out just nine months in on the job. Good thing, he figured out a way to make things work for him. But what about all those other technicians who are constantly bombarded with unrealistically high expectations at work and continually pushed to perform in scenarios and situations that shouldn't be pushed?
In today’s episode, Matthew shares his viewpoints around shortage in the workforce, safety, training, and pay. Pressuring technicians to do better work in a shorter amount of time doesn’t cut it when they’re not given the right tools, the right training, and the right number and quality of people to work with.
This is a climber's market. Tower technicians, individually, have the ability to empower themselves through education, comprehensive training, and a better understanding of this process – if only everyone in the industry is willing to have an open discussion around these things.
Show Highlights:
- Matthew’s career background
- Complacency is a terrible thing.
- Pay should be based on quality and value.
- Hands-on technical training is critical.
- Are tower technicians being paid enough?
- The importance of a union
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Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com.