In this episode, we are joined by Daan van der Mijden, Senior Director of Customer Service at Samsung Benelux, Norbert van Liemt, Chief Executive Officer of Benelux and Surinam, and interaction experts and conversation designers Charlotte Kuijvenhoven and Nadine Huisman. Get set as we explore Samsung’s partnership with Teleperformance that’s built on innovation, trust, and advancements in customer service.