It started with a name, “Captives.” It’s now a $60B+ force reshaping global enterprises. But what really is a GCC? And why is everyone rushing to build one in India? 

In this no-holds-barred conversation, we dive deep into the misunderstood world of Global Capability Centers (GCCs) with a guest who has not only built them, but rebuilt them, across decades, continents, and industries. 

What's in this episode? 

• What is a GCC, really? 

• The evolution: From “Captives” to “Capability” 

• GCC vs Outsourcing: A Steelmanned Debate 

• The hidden tax, regulatory, and operational rules you didn’t know about 

• Why intent matters more than scale 

• Cost arbitrage vs. Capability creation 

• How India became a capability superpower 

• How organizations outgrow their own GCCs, and what to do about it 

• The career promise of a well-run GCC 

• From year zero to year 25, without skipping steps 

Watch, reflect, and reframe your approach. 

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