In this episode, Traci Markert, SESL, spotlights her favorite product in the Norwex catalog—and why it deserves a place in every home. You’ll learn how to confidently share the features and benefits of this must-have item with both new and existing customers. Plus, we tackle a word that often makes people squirm, helping you get comfortable with hearing and responding to it naturally and confidently in your conversations. Tune in for practical tips, insights, and a boost of confidence to share this Norwex favorite with ease!