In this episode of From Coffee to Cases, Delisi Friday addresses the challenge of tracking referral partners effectively, especially as your network grows. She breaks down strategies for starting small with Excel spreadsheets, capturing essential personal and professional details, and scaling up to more advanced CRMs as your referral network expands. Delisi also emphasizes the importance of integrating tracking systems with your case management software, setting notifications, and establishing accountability to ensure referrals remain consistent and relationships stay strong.

00:00 – 05:00 | Starting Small with Referral Tracking

05:00 – 10:00 | Expanding Beyond Small Networks

10:00 – 15:00 | Choosing the Right CRM

15:00 – 20:00 | Using Data Proactively

20:00 – 20:05 | Staying Connected

From Coffee to Cases is a podcast tailored for small law firm attorneys aiming to enhance their business through strategic referral systems and data-driven decision-making. Delisi Friday, the host, offers invaluable insights and practical solutions to transform law firms into referral-based powerhouses.

Excel referral tracking template: firstcallfriday.com/resources

Connect with Delisi Friday: LinkedIn

Visit Delisi Friday: firstcallfriday.com