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Trailer: How to overcome customer anxiety by giving them a safe journey and candies in the box.
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Overcoming trust anxiety is a central part of mapping out the customer journey and in this episode I share what I learnt from how one company fixed a broken MacBook Air. The company is e-Fix and frankly I recommend both their practice and their service.
I mention some customer journey mapping tools including:
https://creately.com/
totango.com
miro.com
SEMrush.com
Start for FREE
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Support the show
Subscribe to my free newsletter
https://www.theunnoticedentrepreneur.com/
View all episodes
By Jim James
5
3333 ratings
Get Noticed! Send a text.
Overcoming trust anxiety is a central part of mapping out the customer journey and in this episode I share what I learnt from how one company fixed a broken MacBook Air. The company is e-Fix and frankly I recommend both their practice and their service.
I mention some customer journey mapping tools including:
https://creately.com/
totango.com
miro.com
SEMrush.com
Start for FREE
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Support the show
Subscribe to my free newsletter
https://www.theunnoticedentrepreneur.com/