Pivotal People

Training Everyday Mental Health Responders with Project 55


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We welcome Justin Goodman, founder of Project 55, to share a simple goal with big impact: train 100,000 everyday mental health responders and make support as common as CPR. We explore workplace gaps, practical scripts, active listening, and clear off-ramps to professional care.

• 55 percent not getting help as core mission 
• workplace prevalence, productivity loss, and unused EAPs 
• stigma, cost, and access as barriers to care 
• a CPR-style model for everyday responders 
• EAGER framework to engage, listen, support, empower, refer 
• separating identity from illness to reduce shame 
• active listening with prompts for real-life scenarios 
• boundaries, advocacy, and when to pass the baton 
• suicide risk, warning signs, and protective community 
• tell five people you’re their safe call today 
• free, self-paced training and mobile resource library 
• speaking availability and commitment to keep training free

Go to project55.org, find the training, and sign up. Contact: Justin at project55.org or find Justin Goodman on LinkedIn.


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Pivotal PeopleBy Stephanie Nelson

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