Transform NOW

Transform NOW

By SS&CBusiness
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Transform NOW episodes

  • 359. AI Adoption: How Global CIO's See the Challenges and Opportunities

    In this episode, host Michael Marchuk engages with Jeremy Rossi and John Bellone, both Global CIOs at SS&C, to discuss the evolving landscape of technology, particularly focusing on quantum computing and artificial intelligence. They explore the implications of new technologies, the challenges organizations face in adopting them, and the importance of governance in AI. The conversation highlights the need for a strategic approach to integrating these technologies into business processes, emphasizing that while advancements like LLMs are impressive, they are just one part of a broader technological evolution. In this conversation, the speakers delve into the evolving landscape of AI, particularly focusing on its interaction models, implications for software development, and the importance of governance in AI usage. They discuss the risks associated with AI outputs, the role of human experts in decision-making, and the varying levels of consumer trust in AI technologies. The conversation also touches on the efficiency of AI in business contexts, the potential for AI to serve as a learning tool, and the broader implications of AI on global inequality.


    Here’s what we talked with Jeremy and John about: 

    • Quantum computing is still years away from practical application despite recent advancements.
    • AI models are rapidly evolving, making it challenging for organizations to select the right one.
    • Governance is crucial for effectively onboarding and managing AI technologies.
    • LLMs are not the end-all solution; there's more to explore in AI.
    • The future of AI involves integrating multiple models for better outcomes.
    • Expectations for AI should be set realistically, similar to the evolution of autonomous vehicles.
    • Quantum computing offers unique problem-solving capabilities but is not a universal solution.
    • Organizations should be dynamic in their approach to adopting new technologies. AI interaction models are evolving with user needs.
    • Ownership of AI-generated code remains ambiguous.
    • Risk evaluation is crucial when using AI outputs.
    • Experts should guide AI decision-making processes.
    • AI can enhance efficiency but may create divides.
    • Consumer trust in AI varies across generations.
    • AI can serve as a valuable learning tool.
    • The context of use influences AI's effectiveness.
    • Global inequality may be exacerbated by AI access.
    • Governance is essential for responsible AI usage.

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    52 min
  • 358. Weekly Pulse Check on Automation & AI News

    On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


    News stories covered in this episode:

    -Microsoft’s Majorana 1 widened the quantum field. But are we any closer to a eureka moment? - https://www.fastcompany.com/91285143/microsofts-quantum-breakthrough-a-major-step-or-a-science-experiment 

    -Gen3 AI models Claude 3.7 and Grok 3 push boundaries in coding and complex tasks -https://www.techspot.com/news/106923-gen3-ai-models-claude-37-grok-3-push.html 

    -Amazon bets savings from automation can help fuel AI spending boom -https://www.ft.com/content/50b7ecc3-08de-433a-9a5b-6d6590cf8179 

    -‘Not your parents’ automation’: How generative AI will impact jobs in major cities https://www.route-fifty.com/artificial-intelligence/2025/02/not-your-parents-automation-how-generative-ai-will-impact-jobs-major-cities/403212/  



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    27 min
  • 357. Navigating AI Governance and Diversity

    In this episode, host Michael Marchuk speaks with Dr. Joan Palmiter-Bajorek, an expert in AI and AI governance. They discuss the evolving role of AI in organizations, the importance of diversity in AI development, and the need for upskilling employees to adapt to new technologies. Joan emphasizes the significance of measuring ROI in AI initiatives and the cultural shifts required to embrace AI across different generations in the workforce. The conversation also touches on the biases present in AI systems and the necessity for inclusive data practices.


    Here’s what we talked with Joan about: 

    -AI is a powerful tool that requires proper governance.

    -Measuring ROI is crucial for successful AI implementation.

    -Cultural shifts are necessary for multi-generational workplaces.

    -Bias in AI can lead to under-performance in diverse populations.

    -Upskilling employees is essential for future-proofing the workforce.

    -Diversity in AI teams leads to better outcomes.

    -AI can augment workflows rather than replace jobs.

    -Engaging employees in AI initiatives fosters curiosity and innovation.

    -Understanding the unique capabilities of employees is key to reallocation.

    -AI will impact nearly every profession in some capacity.


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    28 min
  • 356. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

    .

    News stories covered in this episode:

    .

    The EU AI Act is Coming to America

    https://www.hyperdimensional.co/p/the-eu-ai-act-is-coming-to-america

    .

    OpenAI cancels its o3 AI model in favor of a ‘unified’ next-gen release https://techcrunch.com/2025/02/12/openai-cancels-its-o3-ai-model-in-favor-of-a-unified-next-gen-release/

    .

    Elon Musk’s xAI releases its latest flagship model, Grok 3 https://techcrunch.com/2025/02/17/elon-musks-ai-company-xai-releases-its-latest-flagship-ai-grok-3/

    .

    DeepSeek Gets and ‘F’ in Safety From Researchers

    https://gizmodo.com/deepseek-gets-an-f-in-safety-from-researchers-2000558645

    .

    Humane has killed its Ai Pin less than a year after its release https://mashable.com/article/humane-ai-pin-discontinued-killed

    .

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    .

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    28 min
  • 355. Agentic AI - Balancing Risk and Innovation

    In this episode, Brad Hairston talks with Simon Torrance, CEO and Founder of AI Risk, a consultancy that helps company leaders create and implement new growth strategies based on AI.  Simon explains why he is pushing companies to adopt agentic AI as quickly as they can.

    .

    Here’s what we talked with Simon about: 

    *The origins of AI Risk and the types of risk upon which it focuses

    *The most common blind spot related to AI risk management

    *How Simon is advising companies in agentic AI

    *Most common executive sponsors of agentic AI and why they are getting behind it

    *Examples of successful agentic AI deployments

    *Types of work likely to be overtaken by agentic AI

    *Evolution of AI risk management in the era of autonomous agents

    *Simon’s work with the World Economic Forum

    .

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    .

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    34 min
  • 354. Weekly Pulse Check on Automation & AI News

    On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

    .

    News stories covered in this episode:


    -Thomson Reuters wins AI copyright 'fair use' ruling against one-time competitor - https://www.reuters.com/legal/thomson-reuters-wins-ai-copyright-fair-use-ruling-against-one-time-competitor-2025-02-11/  

    -Elon Musk Leads $97.4 Billion Bid to Control OpenAI - https://www.nytimes.com/2025/02/10/technology/elon-musk-openai-bid.html  

    -Tech’s upcoming revolution: GenAI personalization for all Tech’s upcoming revolution: GenAI personalization for all   


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    25 min
  • 353. Mapping the Future of Operations with BusinessOptix

    In this episode, Brad Hairston talks with John Vaughn, COO at BusinessOptix, a SaaS solution that provides total operational visibility of how business processes, people and technology interact.

    .

    Here’s what we talked with John about: 

    *High-level overview of BusinessOptix

    *How BusinessOptix complements BPM

    *The types of data BusinessOptix ingests

    *The typical client journey with BusinessOptix

    *Visualizing and planning transformation initiatives more effectively

    *Bringing “digital twins” to life

    *Supporting continuous improvement

    *Success stories

    *Where BusinessOptix might go from here

    .

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    22 min
  • 352. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

    .

    News stories covered in this episode:

    .

    OpenAI releases o3-mini reasoning model following DeepSeek frenzy

    https://www.axios.com/2025/01/31/o3-mini-chatgpt-release-openai

    .

    AI agents? Yes, let's automate all sorts of things that don't actually need it https://www.theregister.com/2025/01/27/ai_agents_automate_argument/

    .

    Musings on Media in the Age of AI

    https://om.co/2024/12/21/dark-musings-on-media-ai/   

    .

    Are We Ready For Automated ‘Genuine’ Interactions? https://www.forbes.com/sites/corneliawalther/2025/02/03/are-we-ready-for-automated-genuine-interactions/

    .

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    .

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    24 min
  • 351. Digital Twins: The Key to Unlocking End-to-End Supply Chain Growth

    In this episode, host Michael Marchuk engages with Ketan Shah, Alberto Oca, and Lauren O'Neil from McKinsey to discuss the transformative potential of digital twins in supply chain management. The conversation covers the definition and value of digital twins, the challenges of integrating them into existing systems, and the importance of real-time insights and predictive analytics. The experts from McKinsey emphasize the need for collaboration and trust among stakeholders to maximize the benefits of digital twins, as well as the necessity of continuous optimization to adapt to supply chain disruptions. They also explore the future of digital twins, highlighting advancements in technology and the potential for automated decision-making.


    Here’s what we talked with our friends from McKinsey about: 

    -Digital twins provide a virtual representation of supply chains.

    -Real-time insights from digital twins enhance decision-making.

    -Collaboration across functions is crucial for success.

    -Trust in data is essential for operators to adopt new technology.

    -Digital twins can simulate various scenarios for better planning.

    -Organizations must continuously optimize their supply chains.

    -Speed and cost are key factors in supply chain management.

    -Digital twins can help design resilient supply chains.

    -The future of digital twins includes more real-time capabilities.

    -Operators need to see the value of digital twins to embrace them.


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    36 min
  • 350. Weekly Pulse Check on Automation & AI News

    On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

    .

    News stories covered in this episode:

    1. OpenAI: DeepSeek Used Our Models to Train Their Own - https://www.pcmag.com/news/openai-deepseek-used-our-models-to-train-their-own  

    2. Today’s CEOs are the last to manage all-human workforces, says Marc Benioff - https://www.cnn.com/2025/01/23/business/davos-marc-benioff-salesforce-ai-prediction-intl/index.html  

    3. Secure AI? Dream on, says AI red team - https://www.infoworld.com/article/3805151/secure-ai-dream-on-says-ai-red-team.html  


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      26 min

    About Transform NOW

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