Join us as we dive into the world of AI and customer experience with Frasier Bruce from Gorgias. Discover how AI is transforming the CX landscape, the balance between automation and human touch, and the future of help desks. Frazier shares insights on integrating AI into business models, the challenges of evolving pricing structures, and the importance of starting small in the AI journey. Whether you're just beginning or looking to enhance your AI strategy, this episode offers valuable perspectives and practical advice. Tune in to learn more about turning CX from a cost center into a profit center. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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