In this episode, we delve into the evolving future of the insurance industry, starting with the critical role of ethical AI and its responsibilities. We discuss talent strategies to bridge the insurance talent gap and the importance of democratizing innovation through ecosystems. The transformation from claims payment to risk prevention is highlighted, along with a call to action for insurance leaders to drive change. Insights from ITC Europe 2025 emphasize customer-centricity and addressing global challenges. The episode wraps up with reflections on leadership and innovation, encouraging listeners to stay curious as the industry navigates these transformative times.

(0:00) Introduction to Beyond Tech Frontiers and the future of the insurance industry

(1:20) The responsibility and rise of ethical AI in the insurance industry

(3:08) Talent strategy and addressing the insurance talent gap

(5:22) Democratizing innovation and the necessity for ecosystems in insurance

(8:14) Transforming insurance: From claims payment to risk prevention

(11:04) Insurance leaders' call to action for transformative change

(14:22) ITC Europe 2025 insights: Customer-centricity and tackling global challenges

(16:03) Concluding thoughts on leadership and innovation in insurance

(17:10) Conclusion and encouragement to stay curious