Translation Confidential

Peter and Patrick continue their conversation on breaking down language barriers in business with a closer look at how to communicate with customers. They cover tools for communicating in different languages, strategies for multilingual website translation, when it's appropriate to use machine translation, and more.

Peter and Patrick discuss how to effectively communicate with employees who speak different languages in the workplace. They cover communication mediums that are regularly used, methods to quickly translate or interpret across languages, potential training that can help bridge the cultural divide, and tips for HR professionals who are responsible for multilingual or international employees.

Peter and Patrick discuss the diverse language makeup of the U.S., historical calls for English to become the national official language, current actions undertaken by individual states on official languages, and examples of language suppression in the past.

Peter and Patrick are joined by expert ISO consultant, Sherri Gallagher, to discuss ISO standards, how to approach creating an internal quality program, what the audit process looks like, and what having ISO registrations can do for your business.

Peter and Patrick discuss the differences between translation, transcreation, and localization, how they're implemented by translation providers and which is the right choice based on your project needs.

Peter and Patrick talk about their experiences with learning a different language, what kind of education was involved in the process and what they enjoy about the individual languages they ended up mastering.

Peter and Patrick are joined by original Translation Confidential cohost, Patrick Moseley, to discuss the origins of the term "pandemic", Patrick's experience in the language industry, and his current position working with Jiveworld and their flagship language learning app, Lupa.

Visit lupa.app for more info.

Valentina Volpi, Argo Translation's Vendor Manager, joins Peter and Patrick to discuss her journey in becoming a translation vendor manager, what she looks for in a new vendor, what potential candidates can do to make themselves better prospects, and what companies can do to differentiate themselves from the competition in terms of vendor communication.

Peter and Patrick discuss how translation factors positively affect internal employee communication, what it means when all of your employees have access to the same information, and the importance of providing information across languages during a crisis.

Peter and Patrick discuss how translation memory can become inaccurate and unreliable in certain circumstances, how to avoid those mistakes, and why it should matter to clients.