A recent research report of 40,000 gym members showed that if you reach out and talk to your Customers, they’ll be better advocates for your business. No shit!

Snapchat has officially launched a Store on its platform. Currently it’s just a place to buy Snapchat merchandise, but I think we can expected to see much more happening here in the near future.

Snapchat has officially launched a Store on its platform. Currently it’s just a place to buy Snapchat merchandise, but I think we can expected to see much more happening here in the near future.

The Placebo Effect is a well known theory that, in essence, suggests the mind can heal the body. So it follows that the mind could also make the body sick too.

The Placebo Effect is a well known theory that, in essence, suggests the mind can heal the body. So it follows that the mind could also make the body sick too.

Your attitude impacts the language you use. It’s as true for people as it is for companies, businesses and brands. What does your language say about your attitude?

Your attitude impacts the language you use. It’s as true for people as it is for companies, businesses and brands. What does your language say about your attitude?

Last night in the Le Meridien hotel in Jakarta, the room service deliver guy asked me if I wanted to book a wake up call. Brilliant! What a great service touch.

Last night in the Le Meridien hotel in Jakarta, the room service deliver guy asked me if I wanted to book a wake up call. Brilliant! What a great service touch.

The way true innovation happens is by someone looking at the way things are done today and asking ‘What if it wasn’t?’ What if that wasn’t the way we did things? What if that isn’t where we put things? What if we didn’t sell those products? What would we do differently if that wasn’t the way?