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A daily burst of reality in a sea of spa fluff! Join me on my mission to #fighthefluff in & around the spa biz. Insights, advice, lessons learned, mistakes made, opportunities spotted & action... more
FAQs about TrentM:How many episodes does TrentM have?The podcast currently has 554 episodes available.
January 24, 2019Ep. 420 - Trent365! - Dentist and Spa OpportunityAdding a 15 minute express spa treatment to the end of a dentist ...more3minPlay
January 23, 2019Ep. 419 - Trent365! - LUSH Cosmetics Gets NakedConscious Consumerism is a thing. And it’s real. Offering consumers packaging-free products is smart. And what LUSH | UK & Europe is doing opens the door for luxury skincare brands too.#consciousconsumerism #retail #skincare #cosmetics #packaging...more3minPlay
January 22, 2019Ep. 418 - Trent365! - WINNERS ANNOUNCED - Thank YouToday I announce the 5 (or more?) lucky ...more4minPlay
January 21, 2019Ep. 417 - Trent365! - Last Mile of RecommendationInvariably you’ll give credit to the last person who recommended something to you. If you own the Last Mile of Recommendation, you own the trust of the consumer.#consumertrust #recommendations #attribution...more3minPlay
January 20, 2019Ep. 416 - Trent365! - Is Spa a Trusted Profession?Nursing is the most trusted profession in USA. I wonder where Spa ranks on that list? Would your customers trust you enough to follow you in to a Blue Ocean?#blueoceanstrategy #customerexperience #trust #spa...more3minPlay
January 19, 2019Ep. 415 - Trent365! - Are Your SOPs Part if Your IP?Intellectual Property in a services business like spas can be a tricky thing to define. But when a contract partner asks to see all your SOPs, you’d better be clear on when a SOP becomes IP.#contractnegotiation #contracts #businesspartners #intellectualproperty...more3minPlay
January 18, 2019Ep. 414 - Trent365! - Re-thinking Subscription Revenue ModelsMasterCard has just announced that they will no longer allow subscription products & services to automatically charge a customer’s card. They will need unique approval each time. #subscription #businessmodels #paymentsolutions...more3minPlay
January 17, 2019Ep. 413 - Trent365! - CES and the Future of Mental WellnessMany look to the Consumer Electronics Show for a glimpse at the future. This year Mental Wellness solutions abounded. Hmmm? ...more3minPlay
January 16, 2019Ep. 412 - Trent365! - Kraft Now, Pay LaterThe Kraft Heinz Company is giving away free food at a Pop Up in Washington DC for government workers impacted by the shutdown. 1. It’s a good thing to do.2. They’re doing it in a way that will build brand equity.Here’s how...#branding #kraft #corporatesocialresponsibility...more3minPlay
January 15, 2019Ep. 411 - Trent365! - LinkedIn Language ProblemATTN: LinkedIn.... I do NOT speak German, French, Italian, Chinese, Korea, Swedish...So please stop ...more3minPlay
FAQs about TrentM:How many episodes does TrentM have?The podcast currently has 554 episodes available.