A community takes care of it’s own. Give to that community and you’ll reap the rewards .

#communityengagement #communitysupport #giving #value #brandbuilding

Talk about an opportunity!! Who will be the first to create a truly End to End Wellness Brand?

#wellness #branding #opportunity #innovation #market #entrepreneurship

Marriott & Alibaba have teamed up to trial facial recognition checkin in two hotels in China this month. They say it will increase personalisation. But will it also de-humanise the hotel experience?

#hotelmanagement #customerexperience #technologytrends #innovation #personalization

A quick wrap up of what was discussed at our Maldives Meet Up yesterday in the Future of Hotel Spas.

Managing what you Measure is one thing. But keep in mind...it’s easy to fall into the trap of Manipulating what you Measure too.

#management #data #statistics #measurement

In the Emergency Room it’s ‘Worst Case First’. So what does that mean for someone suffering from a mental illness?

#emergency #illness #mentalhealth #mentalhealthcare #mentalwellness

If you’re looking for a great book on sensory branding, here it is... https://lnkd.in/fXQqcn9 #branding #bookreviews #businessstrategy #sensorybranding #spa #wellness

If you don’t have any sounds that are unique to your brand - you should. Sound, not just music, but sound, can really have build brand recognition.

#branding #sound #uniqueness #tomorrowspa #brandawareness #brandbuilding

Tuesday 10th July 6pm-7:30pm

Come join me for a chat with some like-minded people to discuss the State of the Nation of the Hotel Spa Business.

I’ll be London in a couple of weeks. Then St.Petersburg & Moscow a few weeks later.

Anyone interested in joining for a chat.

#meetup #business #meetings #tomorrowspa #futurespa

Maybe your local competitors could help you save a lot of money? Ever thought about leveraging your collective purchasing power? #savings #spa #purchasingpower #coops #localization