June 23, 2023

Tricia Szurgot - Think Infinite (#163)

50 minutes

“We’re in the people business, we’re not in the money business.” - Tricia Szurgot

In episode 163 of The CUInsight Experience podcast, host Randy Smith, a co-founder of CUInsight.com, sits down with Tricia Szurgot, President and CEO of Securityplus FCU.

This episode is brought to you by CUES, the credit union industry’s leading talent development solutions provider. After listening to our show, be sure to learn more about TalentNEXT, the conference that takes a laser-focused look at smart people strategies for your credit union. Register today!

In this episode I engage in a thought-provoking conversation with Tricia Szurgot, a seasoned credit union professional known for her innovative thinking and transformative leadership. The episode, titled "Think Infinite," offers an inspiring glimpse into Szurgot's journey and her views on driving positive change within the industry.

As the president and CEO at Securityplus Federal Credit Union, Tricia Szurgot brings a wealth of knowledge and experience to the podcast. Her passion for cultivating exceptional member experiences and embracing technology to enhance credit union operations shines through in her thought-provoking insights.

During the podcast, Szurgot and I delve into a range of topics, exploring her unique perspective on innovation, the role of technology, and the importance of collaboration within the credit union community. Szurgot shares her vision of creating infinite possibilities for credit unions and challenges conventional thinking, encouraging professionals to embrace change and push boundaries.

Szurgot's "Think Infinite" mindset revolves around exploring new frontiers and breaking free from the limitations of traditional practices. She emphasizes the need for credit unions to adapt to rapidly evolving member expectations and embrace emerging technologies, such as artificial intelligence and blockchain, to stay ahead of the curve.

Recognizing the power of collaboration, Szurgot stresses the importance of building meaningful partnerships within the credit union ecosystem. By joining forces, credit unions can leverage shared resources, expertise, and data to deliver exceptional member experiences and compete with larger financial institutions.

Episode 163 of The CUInsight Experience podcast featuring Tricia Szurgot is a must-listen for credit union professionals and enthusiasts. Szurgot's unwavering commitment to innovation, her emphasis on technology-driven transformation, and her advocacy for collaboration highlight the path toward a vibrant and sustainable future for credit unions. Through her inspirational words, Szurgot encourages listeners to embrace infinite thinking, challenge the status quo, and unlock the limitless possibilities within the credit union industry.

Find the full show notes on cuinsight.com.