There’s always going to be tricky dynamics that we come up against in clinic from time to time.

What about that patient who is always late?

Or are you a practitioner who doesn’t run on time in a perfect schedule?

How about when your patients are self-prescribing and getting needled by another practitioner for “a separate issue”…

It doesn’t stop there. Dr Google is always ready to diagnose! Some people send too many emails, some argue, others lie!

Communicating certain things early on can prevent many of these tricky dynamics and awkward conversations. Phiona and Clare discuss some of their sentiments to these and other issues, and some helpful approaches that they have utilised in addressing these problems.