In this special live episode of Tried and Tested, recorded at the inaugural Credentialing Leaders Summit in Miami Beach, host Isabelle Gonthier dives into the rapidly evolving world of assessment security and innovation. Joined by an expert panel featuring Dr. Yermie Cohen, CEO of Memorang, Janet Garcia, CEO of PSI, and Wally Dalrymple, Chief Security Officer at PSI and ETS, this dynamic conversation explores the critical challenges and groundbreaking solutions shaping the credentialing industry.

From combating exam security threats to leveraging AI as both a defense and offense, the panelists share actionable insights for navigating change and staying ahead of the curve. Discover how organizations can transform disruption into opportunity, the importance of fostering a culture of security, and the collaborative role of vendors and credentialing bodies in building a more secure and innovative future. Tune in for inspiring advice, thought-provoking strategies, and a glimpse into the next era of assessments.

Join Tried and Tested host, Isabelle Gonthier, as she sits down with Ada Woo, VP of Innovative Learning and Assessment Solutions at Ascend Learning, for an engaging conversation on the evolving role of psychometricians in an AI-driven world. Recorded at the E-ATP Conference in Berlin, this episode dives into Ada's inspiring journey from aspiring clinical psychologist to psychometrician, the impact of assessments on her life, and her insights on how psychometricians can adapt to technological advancements.

Together, they explore topics like leveraging AI to enhance test development, the growing importance of business acumen, and strategies for embedding diversity, equity, and inclusion in assessment practices. Plus, Ada shares her advice for psychometricians on embracing change and building connections in an ever-evolving industry.

In this episode of Tried and Tested, host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Jim Harris, #1 international bestselling author and innovation thought leader, to explore the transformative impact of AI on assessment and education. From personalized, AI-driven assessments to addressing global doctor shortages through creative credentialing solutions, Jim offers fascinating insights into the intersection of technology, equity, and competency.

Discover how AI is reshaping time-to-competence, reducing test anxiety, and opening doors to new possibilities in certification and licensure. Jim also explores how assessment professionals can embrace change, overcome discomfort, and leverage the power of AI to elevate their industry.

In episode 16 of the Tried and Tested podcast, host Isabelle Gonthier, Chief Assessment Officer at PSI Services, sits down with Yermie Cohen, CEO of Memorang, to dive into how AI is revolutionizing exam content generation and test development. Yermie discusses his journey from medicine to EdTech and shares insights on Memorang’s work in using AI to streamline content creation and enhance the relevance of test materials. They explore how AI-driven tools are enabling the rapid generation of aligned, diverse, and bias-free content to meet evolving assessment needs. 

Isabelle and Yermie also delve into the ethical considerations around AI’s expanding role in the testing process, emphasizing the importance of balancing automation with human oversight to ensure quality and fairness. From adaptive learning and content scalability to real-time data analysis, this episode provides an in-depth look at how AI can reshape the test development process and expand possibilities across the credentialing industry. Tune in to discover the next frontier of AI in assessment!

In Episode 15 of the Tried and Tested podcast, host Isabelle Gonthier is joined by Ginger Marshall, CEO for Hospice and Palliative Nursing Association (HPNA), the Hospice and Palliative Credentialing Center (HPCC), and the Hospice and Palliative Nurses Foundation (HPNF), and Heather Richards for a compelling discussion on the value and impact of certification. Ginger shares her journey from palliative care nurse to industry leader, highlighting the importance of credentialing in fostering professional pride, building trust, and validating expertise. Heather brings her insights from years of working with credentialing organizations, sharing the value certification brings to both individuals and the organizations that support them.

Throughout the episode, the guests explore practical strategies for communicating the value of certification to employers, making an impactful elevator pitch, and how certification can open doors for career advancement. With real-world success stories and personal experiences, Ginger and Heather emphasize how credentialing not only enhances individual careers but also drives higher standards across industries. Whether you're a professional seeking to advance your career or an organization looking to support your team, this episode provides valuable takeaways on the lasting impact of certification.

In Episode 14 of Tried and Tested, host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Marc Weinstein, Managing Attorney at MJ Weinstein Law, for a compelling discussion on the evolving role of AI in test security. 

Marc shares his journey from a prosecutor to a key figure in the assessment industry, offering valuable insights into how AI can transform test security while navigating the complexities of legal and ethical considerations.

They explore how generative AI can bolster item development, enhance test security, and create deeper item pools—helping to address content exposure risks. The conversation also dives into the challenges AI presents, from proxy testing and data privacy to the critical need for human oversight and the risks of bias in AI algorithms. Marc provides actionable advice for credentialing organizations, emphasizing the importance of planning, policy development, and stakeholder education in leveraging AI responsibly.

Tune in to learn how AI is reshaping the future of credentialing and how to stay ahead of the curve while ensuring fairness, validity, and legal compliance.

In this exclusive episode of the Tried and Tested Podcast, host Isabelle Gonthier, sits down with Amit Sevak, the visionary CEO of ETS, to explore the future of the assessment industry. As the leader of one of the world's most influential assessment organizations, Amit provides an in-depth look into how standardized testing is transforming in response to rapid changes in education. From the rise of lifelong learning to the impact of AI on fair and inclusive assessments, Amit dives deep into the key trends redefining how we evaluate skills and knowledge today and in the future.

This episode also unpacks insights from the recent ETS Human Progress Report, highlighting the urgent need for new approaches in learning and assessment. Amit discusses the growing importance of micro-credentials and alternative certifications, shedding light on their potential to revolutionize professional development and reshape traditional career paths.

Whether you’re an educator, credentialing organization, or professional navigating the future of learning, this episode offers valuable perspectives and actionable advice from one of the industry’s most forward-thinking leaders. Tune in to this special episode for Amit’s powerful insights and his key takeaway for staying ahead in this dynamic field.

Join us for Episode 12 of the Tried and Tested podcast where host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Lori Tinkler, CEO of The National Board of Respiratory Care (NBRC), to explore the power of social media in connecting with test takers and the broader credentialing community. Lori shares her journey into the assessment industry and reveals why social media became a critical tool for NBRC, especially during the pandemic when they launched remote proctoring.

Tune in to learn about the creative process behind NBRC’s innovative use of Facebook cartoons, their Social Media Ambassadors program, and the social media tactics that have driven engagement and community-building. If you're looking to enhance your organization’s online presence and build stronger connections with your audience, this episode is packed with actionable insights and advice for leveraging social media strategies.

In this insightful episode, host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Liberty Munson, Director of Psychometrics at Microsoft, to explore how the field of psychometrics is being transformed by technological advancements.

Liberty and Isabelle explore the exciting opportunities that AI and machine learning are unlocking for psychometricians, as well as the challenges of integrating these technologies into everyday practice. They also offer an insider’s view of how Microsoft is harnessing technology and AI to innovate in psychometric practices, sharing real-world examples of these advancements in action. Additionally, they provide practical advice on the essential skills that current and aspiring psychometricians need to develop in order to stay relevant in this rapidly evolving field.

Tune in to Episode 11 of the Tried and Tested podcast for a look into the ever-changing world of psychometrics and to learn how you can stay ahead of the curve in the age of tech and AI.

In this episode of the Tried and Tested podcast, Isabelle-, is joined by Frank Perna, Director of Certification at the National Association for Healthcare Quality (NAHQ). Frank brings over 15 years of credentialing experience to the conversation, sharing his expertise in managing and overseeing certification programs across various industries. 

Together, Isabelle and Frank explore the complexities and rewards of expanding credentialing programs to international markets. Frank discusses NAHQ's journey in taking their certification programs global, detailing the strategies that led to their success. The conversation delves into the driving factors behind organizations' decisions to go international, the benefits and challenges they might encounter, and how programs must evolve to remain relevant in a global context. 

Tune in to hear valuable insights into the complexities of the international credentialing market. This episode delves into the opportunities that global expansion presents, such as reaching new audiences and increasing program visibility. It also addresses critical considerations like maintaining exam security across borders and the importance of localizing test development to meet diverse regional needs. These insights are essential for any organization aiming to successfully navigate the challenges and capitalize on the benefits of taking their credentialing programs international. 

Frank Perna is the Director of Certification at the National Association for Healthcare Quality (NAHQ), based in Chicago, IL. At NAHQ, he is responsible for all aspects of the development, maintenance and delivery of the Certified Professional in Healthcare Quality® (CPHQ) certification program. He has over 15 years of credentialing experience, managing and overseeing certification programs for associations in various industries, including construction, supply chain and logistics. Frank holds the Certified Association Executive (CAE) and Certified Credentialing Professional (ICE-CCP) credentials.