Episode 49 features Trina Tan. Trina is the Chief of Staff at Multicare Health System based out of Tacoma, Washington. Trina is a graduate of the National University of Singapore and earned a Master's degree in Public Health with a focus in healthcare management from the Yale School of Public Health. She is a Lean Six Sigma Green Belt and is currently working towards her fellowship in the American Colllege of Healthcare Executives.

Multicare Health System is a large not-for-profit healthcare organization with 9 acute hospitals, 1 children's hospital, 1 behaviorial health hospital, and 1 joint venture for another behaviorial health hosptial, totaling 2,600 inpatient hospital bends.