In the second part of our chat with Vinay Shiriwastaw from DisputeHelp, we get the full lowdown on all the tools available to ecommerce brands for disputing chargebacks, including how to get the most out of the options available. Host, Pablo Torres, along with his guest, also dive into the upcoming Visa Acquirer Monitoring Program (VAMP) and how those changes may affect your business in 2025.

Looking for more background on chargebacks and how to protect your business? Listen to the first part of our chat with Vinay here https://www.withreach.com/network/video/true-fraud-ep9-everything-you-need-to-know-about-chargebacks-with-vinay-shiriwastaw

Whether it’s legitimate, friendly fraud, or a mistaken customer - chargebacks are an inevitable part of ecommerce. Join host, Pablo Torres, and his guest, CCO at DisputeHelp, Vinay Shiriwastaw, for an in-depth guide to chargebacks. Learn about where they originated from, what kind of abuses are rampant in the system now, receive an intro to the tools at your disposal, and get answers to the common misconceptions about how chargebacks affect your business. This is part one of a two-part guest appearance. Vinay will return in our next episode to discuss the specific tools that merchants can use to protect their chargeback ratios, as well as a look forward into the future.

Are chargebacks something you need to be worried about? Should you be monitoring your chargeback ratios with your Visa or Mastercard account? True Fraud host Pablo Torres says yes. In the new age of drop-shippers, and quick-launch ecommerce businesses, many are overlooking this crucial part of payments. With new rules and regulations coming up, Pablo is explaining exactly what you need to know about Ethoca, Verifi, CDRN, and RDR.

The most recent in our Fraud Profiles Mini-Series brings you to Mexico. With the country being the funnel between the rest of Latin America and North America, it’s imperative that businesses understand what goes on with ecommerce throughout this country. Join host, Pablo Torres, as he explains the reality of cartels and how they can affect your business, and how urbanization trends have increased cases of ecommerce fraud. 

 This week we’re jetting over to Brazil with your Host, Pablo Torres as he explains the nuances of ecommerce fraud in this unique market. Learn about which type of credit card activity tends to be fraudulent, and why Brazilians tend to prefer cash-based payment methods, like Boleto. 

Join us on an adventure through Argentina! This episode is part of a special True Fraud mini-series where we'll dive into different countries around the globe and look at the specific fraud that's most commonly seen in these markets. Learn exactly what trends to look for and the best payment methods to offer as you expand your ecommerce business.

In 2023, a network of Australian banks was the victim of a data breach, which begs the question; how safe is your money? Join host Pablo Torres as he explains how his team was able to detect the fraudulent activity linked to this breach before it hit the news. As always, you'll also get some insights into how to protect yourself from these attacks. 

Ecommerce fraud is inevitable, but it’s possible to mitigate your risk with the right resources. Join host, Pablo Torres, in this episode of True Fraud for expert insights into how you can protect your business from disastrous hits. Learn about the tools to use, and tips on what to look out for to ensure a balance between high approval rates, and low fraudulent charges.

In the premiere episode of True Fraud, host Pablo Torres explains the recent "Mother of all breaches", and offers practical advice on how you, as a consumer, can protect your data online. Learn how to create a virtual persona, monitor your credit card and credit file information, and protect your accounts against bad actors and criminal networks who looking to exploit your digital weaknesses.

This podcast is brought to you by The Reach Network. To find more episodes and learn more about the world of payments, visit us at withreach.com/network.

Are you an ecommerce business, looking for expertise to protect you against global fraud? Learn about Reach's flexible fraud management solutions at withreach.com/solution/fraud-prevention

Businesses around the world are constantly facing threats of ransomware attacks and phishing scams. This epidemic will only grow with the onset of advanced AI tools and mass migration to the cloud. Join host, Pablo Torres and Security Analyst, Tim Graham to learn about the trends, and what to look for, to ensure you remain safe from these attacks.