Growing a Deeply Rooted Business

Trust Economy: The Psychology of Engagement


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In this episode of the Deeply Rooted Business Podcast, we’re diving into the market shifts that are changing the way people buy and what that means for how you sell.

Buyers today are more cautious, more discerning, and more intentional than ever. Gone are the days of fast yeses from a quick story post or a shiny freebie. Instead, we’re operating in what we’re calling the trust economy—where personalization, micro commitments, and data-driven decisions lead the way.


If your sales feel slow or your marketing feels flat, this episode will help you rework your strategy so it aligns with how people actually buy today.


In this episode, we cover:

  • 00:36 Understanding the trust economy and today’s buyer psychology
  • 03:10 Personalization in marketing and why broad messages are falling flat
  • 04:12 Why quizzes and insight-gathering tools are performing better than ever
  • 08:14 The micro commitment principle and how to layer small yeses
  • 15:17 Engagement metrics that actually matter in 2025
  • 17:51 Actionable tips to help coaches and service providers thrive in the trust economy


Links and resources mentioned:

  • How to Create a High-Converting Quiz Funnel to Boost Leads and Sales: https://player.captivate.fm/episode/47390e1b-ea7f-466c-bcc9-07314607b358/
  • Build a Quiz Funnel That Works For You: Our Favorite Lead Magnet Strategy: https://player.captivate.fm/episode/0fb76578-d1de-4599-a0c3-511bda1298bd/
  • Quiz Funnel Build: https://www.thelaunchcollaborative.com/quiz-funnel


Meet Your Hosts


Jessica Walther is the founder and CEO of The Launch Collaborative and Sustainable Success Systems. As a launch strategist and systems consultant, Jess is dedicated to helping solo business owners and small-but-mighty teams build businesses that deliver both peace and profit. She specializes in creating sustainable growth strategies that align with her clients' values and lifestyles.


Rachel Lopez is the founder and CEO of Gal Marketing Agency, a boutique email marketing and strategy firm. With over a decade of experience, Rachel helps heart-driven entrepreneurs craft intentional marketing strategies that attract, nurture, and convert leads sustainably. Her human-first approach ensures that marketing efforts feel authentic and effective .


Together, Jess and Rachel blend systems, storytelling, and soulful strategy to help you grow a business that's deeply aligned with your life—not just your revenue goals.


Connect With Us:

Jess Website

Rachel's Website

Learn with Us

Get Jess's Sustainable Success Systems Starter Kit, a Notion Business Management Systems that takes your business from overwhelmed to organized with 4 foundational workflows. <>


Diagnose Common Launch Problems and Fix Them Fast! Get the Launch Cure Guide : https://www.thelaunchcollaborative.com/launch-cure

Get Rachel's Guide to a High-Converting Email list to learn 4 shifts to elevate your emails & embrace sustainability in your marketing. <>

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Growing a Deeply Rooted BusinessBy Jessica Walther & Rachel Lopez | Rooted Business