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Trust Is Down, AI Is Up, and Gen Z’s Changing Everything
Only 24% of employees trust leadership to "do the right thing." From ServiceNow’s $2.85B AI bet to Amazon’s new high-performer pay scale, this episode is stacked with trend shifts, red flags, and real-world takeaways. We unpack what’s actually going on in HR tech—from the keynote stage to the backchannel Slack DMs - and why it might be time to replace your vibe checks with real strategy.
In this episode, we talk about industry events, tech changes, recruiting shifts, and the slow collapse of trust in leadership. We get into payroll fraud, Gen Z's micro-shift mentality, ServiceNow’s big AI play, and how likability now outweighs qualifications in hiring decisions. Oh—and we talk about hairy microphones. Don’t ask.
Key Takeaways
✅ The Real Power of Small Events: Better Deals, Bigger Connections
✅ Payroll Fraud Is Everywhere—And Your HR Team’s Probably Missing It
✅ Workday Just Landed a Massive Gov Deal—Here’s What That Means for HR
✅ Gen Z Doesn’t Want 9-to-5—They Want 6-Hour Shifts and Sanity
✅ We Got Better at Communicating During COVID—Now We’re Getting Worse
✅ Only 1 in 4 Trust Their Leadership… And That Number’s Dropping
✅ Why ServiceNow Spent $3 Billion on a Talking AI Assistant
✅ The Secret Sauce in M&A? It's Not Tech—It’s Consultants
✅ Hiring Today Is About Vibe Over Résumé—Like It or Not
✅ This Wearable Tech Could Save Workers’ Lives—And It’s Flying Under the Radar
✅ Everyone Talks Internal Mobility—But Almost No One Does It Right
✅ Amazon’s Quiet Pay Shift Could Redefine Performance Culture
Chapters
00:00 Navigating Changes in Technology and Tools
02:57 Reflections on Recent Travel and Events
06:05 Highlights from the Recruiting Innovation Summit
08:55 Insights from the Connect Event at UNC Charlotte
12:07 Keynote Highlights and Industry Trends
15:01 Understanding Payroll Fraud and Its Implications
17:58 Breaking News: U.S. Government Contracts with Workday
20:59 Shifting Workforce Trends: Micro Shifts and Gen Z
24:06 The Future of HR: Data Specialists vs. Traditional Roles
26:55 Amazon's New Pay Structure for High Performers
28:41 Consulting Insights and Acquisitions
30:28 AI Innovations in ServiceNow
34:01 Trust in Leadership and Communication
37:31 Hiring Trends: The Importance of Likability
41:42 Vibe vs. Skills in Hiring Decisions
45:30 Funding News and Innovations
52:05 Wearable Safety Tech in Railways
Connect with us
William Tincup LinkedIn: https://www.linkedin.com/in/tincup/
Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
Connect with WRKdefined on your favorite social network
Site: http://www.wrkdefined.com
TikTok: https://www.tiktok.com/@wrkdefined
LinkedIn: https://www.linkedin.com/company/wrkdefined
Facebook: https://www.facebook.com/WRKdefined/
Twitter (X): https://twitter.com/WRKdefined
Substack: https://wrkdefined.substack.com/
Learn more about your ad choices. Visit megaphone.fm/adchoices
View all episodes
By WRKdefinedOnly 24% of employees trust leadership to "do the right thing." From ServiceNow’s $2.85B AI bet to Amazon’s new high-performer pay scale, this episode is stacked with trend shifts, red flags, and real-world takeaways. We unpack what’s actually going on in HR tech—from the keynote stage to the backchannel Slack DMs - and why it might be time to replace your vibe checks with real strategy.
In this episode, we talk about industry events, tech changes, recruiting shifts, and the slow collapse of trust in leadership. We get into payroll fraud, Gen Z's micro-shift mentality, ServiceNow’s big AI play, and how likability now outweighs qualifications in hiring decisions. Oh—and we talk about hairy microphones. Don’t ask.
Key Takeaways
✅ The Real Power of Small Events: Better Deals, Bigger Connections
✅ Payroll Fraud Is Everywhere—And Your HR Team’s Probably Missing It
✅ Workday Just Landed a Massive Gov Deal—Here’s What That Means for HR
✅ Gen Z Doesn’t Want 9-to-5—They Want 6-Hour Shifts and Sanity
✅ We Got Better at Communicating During COVID—Now We’re Getting Worse
✅ Only 1 in 4 Trust Their Leadership… And That Number’s Dropping
✅ Why ServiceNow Spent $3 Billion on a Talking AI Assistant
✅ The Secret Sauce in M&A? It's Not Tech—It’s Consultants
✅ Hiring Today Is About Vibe Over Résumé—Like It or Not
✅ This Wearable Tech Could Save Workers’ Lives—And It’s Flying Under the Radar
✅ Everyone Talks Internal Mobility—But Almost No One Does It Right
✅ Amazon’s Quiet Pay Shift Could Redefine Performance Culture
Chapters
00:00 Navigating Changes in Technology and Tools
02:57 Reflections on Recent Travel and Events
06:05 Highlights from the Recruiting Innovation Summit
08:55 Insights from the Connect Event at UNC Charlotte
12:07 Keynote Highlights and Industry Trends
15:01 Understanding Payroll Fraud and Its Implications
17:58 Breaking News: U.S. Government Contracts with Workday
20:59 Shifting Workforce Trends: Micro Shifts and Gen Z
24:06 The Future of HR: Data Specialists vs. Traditional Roles
26:55 Amazon's New Pay Structure for High Performers
28:41 Consulting Insights and Acquisitions
30:28 AI Innovations in ServiceNow
34:01 Trust in Leadership and Communication
37:31 Hiring Trends: The Importance of Likability
41:42 Vibe vs. Skills in Hiring Decisions
45:30 Funding News and Innovations
52:05 Wearable Safety Tech in Railways
Connect with us
William Tincup LinkedIn: https://www.linkedin.com/in/tincup/
Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
Connect with WRKdefined on your favorite social network
Site: http://www.wrkdefined.com
TikTok: https://www.tiktok.com/@wrkdefined
LinkedIn: https://www.linkedin.com/company/wrkdefined
Facebook: https://www.facebook.com/WRKdefined/
Twitter (X): https://twitter.com/WRKdefined
Substack: https://wrkdefined.substack.com/
Learn more about your ad choices. Visit megaphone.fm/adchoices