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Gary Lafferty, founder of Growth Focus and The Authority Engine, sits down with Rob Harles, founder of DigHuman, to explore how trust, relationships, and customer context still win in a world flooded by AI, data, and digital noise.
In this episode of The Growth Focus Podcast, you’ll discover:
How Rob built teams and strategies at Bloomberg, Accenture, and now DigHuman
The overlooked human elements that drive growth for tech firms
Real stories that prove why personalization and context still matter
Tactical ways to break through noise and build lasting customer relationships
What founders must do now to gain trust in the enterprise space
Guest: Rob Harles on LinkedIn Book: Human-Driven Experience on Amazon https://www.amazon.com/People-Driven-Experience-Battle-Trust-Digital/dp/1119812984
Host: Gary Lafferty – growthfocus.io | LinkedIn
By Gary LaffertyGary Lafferty, founder of Growth Focus and The Authority Engine, sits down with Rob Harles, founder of DigHuman, to explore how trust, relationships, and customer context still win in a world flooded by AI, data, and digital noise.
In this episode of The Growth Focus Podcast, you’ll discover:
How Rob built teams and strategies at Bloomberg, Accenture, and now DigHuman
The overlooked human elements that drive growth for tech firms
Real stories that prove why personalization and context still matter
Tactical ways to break through noise and build lasting customer relationships
What founders must do now to gain trust in the enterprise space
Guest: Rob Harles on LinkedIn Book: Human-Driven Experience on Amazon https://www.amazon.com/People-Driven-Experience-Battle-Trust-Digital/dp/1119812984
Host: Gary Lafferty – growthfocus.io | LinkedIn