Trust Us: The Infoverity Podcast

Usually on Trust Us, we dig into the data. This time, we dig into the people behind it.

Hosts Jocelyn Biltgen and Taylor Becht sit down with Randy Dineen, Head of Talent Acquisition at Infoverity — 20 years in career development and a front-row seat to the data management talent market. Randy pulls back the curtain on how hiring in this field really works.

He covers what catches a recruiter's eye early in your career (communication, technical exposure, and problem-solving grit), how to stay competitive as the field keeps shifting, how the hiring playbook changes from entry-level to experienced roles, and the resume habits that get you noticed — or quietly passed over. His through-line: technical skill gets you in the room, but the ability to communicate is what decides most hires.

Practical listening whether you're breaking in, leveling up, or building out a team.

Everyone's racing to deploy AI. Far fewer are asking whether their people trust it enough to act on it.

In this episode of Trust Us, host Taylor Becht and co-host Jocelyn Biltgen sit down with Elena Alikhachkina — a four-time Global Chief Data Officer, board director, and published author with 25+ years leading data and AI initiatives across Fortune 500 companies.

Elena makes a direct case: people, not technology, are the real constraint on AI adoption. She breaks down the difference between trusting each other and trusting data, why "digital trust" can be measured rather than just felt, and how a problem-first approach she ran at Johnson & Johnson changed what leaders thought they needed. Along the way: what a genuine learning organization looks like, and why knowledge only moves where trust already exists.

A practical listen for data and business leaders who want their AI investments to actually stick.

Integrations are the connective tissue of the modern enterprise. When they work, no one notices. When they don't, everything falls apart. 

In this episode of Trust Us, hosts Jocelyn Biltgen and Taylor Becht sit down with Mario Hightower, Principal Architect at Infoverity, who brings 20 years of experience in enterprise data and integration strategy — and a hard-won, practitioner's view of why these projects go sideways. 

Mario clears up the common misconceptions (no, integration isn't just APIs, and no, real-time isn't always better), explains why most failures are data and process problems disguised as technology issues, and walks through the first decisions that actually determine whether a design scales: source of truth, ownership, coupling, and integration pattern. 

He also covers what overly complex design looks like in practice, why versioning should be treated like a production release, and where AI will — and won't — change the work. His closing point sets the tone for the whole conversation: a great integration architect isn't connecting systems, they're enabling the business to move faster, change safely, and scale confidently. 

A practical listen for architects, project managers, and any leader wondering why their systems still don't talk to each other.

In this episode of Infoverity’s Trust Us podcast, hosts Jocelyn Biltgen and Taylor Becht sit down with Danyel Bischof-Forsyth, Chief Technology & Information Officer at 7 Brew, and Becca Goforth, Vice President of IT, to discuss how 7 Brew’s rapid growth—from a single stand to hundreds of locations nationwide —turned mastering data into a business imperative.  

Danyel and Becca share the original story of 7 Brew Coffee Master Data Management (MDM) initiative, what business needs made it a priority, and how they’re thinking about building menu and product master data while unwinding “other sources of truth” over time. 

In this special episode of Infoverity’s Trust Us podcast, hosts Jocelyn Biltgen and Taylor Becht facilitate a customer-to-customer conversation with leaders from Patterson (Erin Leuschke) and F.W. Webb (Sam O'Brien and Laura Somes) on what it takes to run Master Data Management (MDM) in the real world—especially for product master data.

You’ll hear how each organization approaches MDM from different starting points and platforms, yet faces many of the same challenges: managing product data at scale, supporting consistent SKU workflows, and ensuring teams stay aligned as records move through creation, cleansing, and enrichment stages.

If you’re building (or refining) your MDM program and want practical lessons from teams doing the work day-to-day, this episode is for you.

Join David Campione of Discount Tire and Luke Barber of Great Clips as they share their blueprint for a successful Master Data Management journey. Guided by Infoverity experts Jocelyn Biltgen and Taylor Becht, this direct dialogue unpacks how these leaders are turning complex implementations into strategic assets. Discover their candid insights on navigating the cultural shift to a single source of truth and the powerful business outcomes that follow.

This episode delivers a masterclass in overcoming common challenges, including:

• Strategies for aligning the MDM team with analytics to deliver immediate and long-term value.
• Proven tactics for managing data synchronization and ensuring consistency during a large-scale, phased rollout.
• A framework for building a powerful partnership with an expert services team to accelerate development and fill critical skill gaps.

Join Jocelyn Biltgen, Taylor Becht, Kalman Roemer and guest Mark Lee, Industry Ecosystems GTM Lead at Databricks, for this engaging episode of the Trust Us Podcast. This episode delves into how data innovation is transforming industries like healthcare and life sciences, exploring Databricks' approach to advanced analytics and AI-driven decision-making.

Discover practical strategies for mastering enterprise data management and unlocking the full potential of your organization’s data.

Join Taylor Becht, Jocelyn Biltgen, and guest Ash Kolkarni, Senior Technical Account Manager at Treasure Data, for this insightful podcast. This episode explores the evolving role of AI in modern Customer Data Platforms (CDPs), including how businesses can leverage AI for customer segmentation, enhanced data management, and maximizing business value through smarter CDP implementations.

Join Taylor Becht, Jocelyn Biltgen and guest Richard Ganley, Senior Vice President of Global Partners at Informatica, for this insightful podcast. This episode covers the evolution of Informatica, how that aligns with trends in the enterprise data management space, and what you can expect to learn about at this year's Informatica World. 

Join the "Trust Us" podcast as our guest, Alex Semrl, Managing Director of Contentserv USA, discusses industry trends in the Product Information Management (PIM) space.

Discover how the PIM space is growing and changing and how Contentserv's PIM solution supports this volatile space. Learn about Contentserv's recent strategic acquisition by Centric and how Contentserv's PIM solution and Centric's PLM solution work together to uniquely position themselves to provide best in class Product data management solutions.

Come learn how Contentserv's solution can provide your business with the tools to make product data work for you!