Detection at Scale

Trustpilot's Gary Hunter on Structuring Security Knowledge for AI Success

Listen Later

Gary Hunter, Head of Security Operations at Trustpilot, built a security team from scratch at a company synonymous with trust. Gary shares how his ten-person team leverages AI agents across alert triage, multimodal brand protection, and incident response. 

He explores why he and his team treat AI agents like interns with codified guardrails, why competitive prompt testing reveals the best approaches, and how restricting AI to specific documentation sets prevents confusion. Gary also offers his tips on building weatherproof team members who adapt to any technology shift and reflects on why constraints breed creativity in resource-limited environments.

Topics discussed:

  • Building security operations from scratch by identifying pain points, understanding technology gaps, and systematically increasing detection coverage and visibility
  • Leveraging AI agents for alert triage and workflows to enable teams to run as fast as attackers while maintaining appropriate human oversight
  • Implementing competitive prompt testing by running multiple AI models to identify the most effective approach before deployment
  • Creating cultural buy-in for AI adoption by empowering team members to contribute prompts and democratizing learning across skill levels
  • Using AI for multimodal brand protection, analyzing screenshots and HTML content to score potential infringements and automate response workflows appropriately
  • Treating AI agents like interns, codifying processes, and limiting tool access based on what you'd delegate to junior team members
  • Building detection strategies that focus on behaviors and crown jewels while using AI to triage noisy but potentially valuable alerts
  • Documenting institutional knowledge concisely rather than overwhelming AI models with extensive documentation that creates conflicting or irrelevant responses
  • Shifting team focus from alert triaging to high-impact prevention work, vendor management, and building relationships across the business 

    • Listen to more episodes: 

    Apple 

    Spotify 

    YouTube

    Website

    ...more
    View all episodesView all episodes
    Download on the App Store
    Detection at ScaleBy Panther Labs
    • 5
    • 5
    • 5
    • 5
    • 5

    5

    11 ratings

    More shows like Detection at Scale

    View all
    Risky Business by Patrick Gray

    Risky Business

    372 Listeners

    SpyCast by SpyCast

    SpyCast

    1,532 Listeners

    SANS Internet Stormcenter Daily Cyber Security Podcast (Stormcast) by Johannes B. Ullrich

    SANS Internet Stormcenter Daily Cyber Security Podcast (Stormcast)

    652 Listeners

    The Defender's Advantage Podcast by Mandiant

    The Defender's Advantage Podcast

    33 Listeners

    Science Vs by Spotify Studios

    Science Vs

    12,127 Listeners

    Smashing Security by Graham Cluley

    Smashing Security

    319 Listeners

    Darknet Diaries by Jack Rhysider

    Darknet Diaries

    8,073 Listeners

    All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

    All-In with Chamath, Jason, Sacks & Friedberg

    10,043 Listeners

    Dwarkesh Podcast by Dwarkesh Patel

    Dwarkesh Podcast

    531 Listeners

    Cybersecurity Headlines by CISO Series

    Cybersecurity Headlines

    139 Listeners

    Cloud Security Podcast by Google by Anton Chuvakin

    Cloud Security Podcast by Google

    40 Listeners

    Risky Bulletin by risky.biz

    Risky Bulletin

    44 Listeners

    The Economics of Everyday Things by Freakonomics Network & Zachary Crockett

    The Economics of Everyday Things

    1,688 Listeners

    Prof G Markets by Vox Media Podcast Network

    Prof G Markets

    1,424 Listeners

    Sources & Methods by NPR

    Sources & Methods

    795 Listeners